Kyser Clemens A/C & Heating

Kyser Clemens A/C & Heating operates out of New Braunfels, Texas, where they handle all kinds of heating and cooling work for local homes. The crew deals with the Texas heat and occasional cold snaps that put systems through real stress. They focus on HVAC repairs, installations, and upkeep for both older houses and newer builds around the area. Homeowners in New Braunfels often call them when units break down in summer or need attention before winter sets in. Their work covers the full range of air conditioning and heating needs that come up in this part of the state.

They send technicians like Jason out for routine preventative maintenance checks on full systems, where he spends extra time on the outdoor units to catch problems early. For heating or cooling breakdowns, the team explains what went wrong, shows photos of the issue, and gets things running again. One job involved fixing a short that affected outdoor flood lights, handled on time by Jamie and Oscar with careful attention to the wiring. When an initial repair did not hold up, the owner returned to redo the work himself and left the system in better shape than before. These crews stick to the job until it is done right without cutting corners.

Customers keep coming back because the work is solid, the explanations are clear, and the crew shows up when promised to finish the task properly. Reviews highlight the honesty when quoting repairs and the follow-through on fixes that needed a second look. The speed of response and quality of the final results stand out across many calls for both simple maintenance and bigger cooling or heating problems. Folks note the transparent approach that avoids surprises on price or scope. DIRT Score 5.0 from 483 reviews on Finds.

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“Update 2: The owner came back out and redid the repair. The result is significantly better and I appreciate the effort to make it right. While the initial experience and first repair were frustrating, I do want to acknowledge that they followed through and improved the situation. Update: I initially left a glowing review for Jamie and Oscar (the electrical team), and I stand by that. I was so impressed with their work that I decided to try this company’s HVAC services, even though I already have a service agreement with another provider. Unfortunately, my experience with HVAC was very different. I scheduled a visit to evaluate a temperature difference and an odor coming from a bedroom vent. The technician did not perform a thorough inspection - the vent in the room was never checked, and the duct run was not traced. During the visit, a fuse was blown in my system, and the only action taken was placing tape over a section of duct near the unit. I was then charged a $129 service fee. During that same visit, the technician damaged my attic access ladder. I heard a loud noise and cursing at the time but was not informed of any issue. After the visit, I noticed the attic panel was bowed and partially separated, leaving a visible opening into the attic. After reporting the issue, the service manager came out to inspect. While I appreciate the follow-up, the repair that was performed does not restore the attic access to its original condition. The panel is still visibly bowed, and the repair consists of numerous brad nails driven through the panel rather than proper re-anchoring. There are visible nail heads on the exterior, sharp nail tips protruding on the interior where they did not seat correctly, and excess caulk smeared around the repair areas. The result looks patched together rather than properly repaired or restored. Additionally, a ceiling vent register near the attic access that became loose during the visit has still not been repaired. I had a great experience with the electrical team, but based on this experience, I cannot recommend their other services. I’m hopeful the company will take another look at this and work toward a proper repair and resolution. —— I can’t say enough good things about Jamie and Oscar - if you need any electrical work at all, they’re the team to call. Not only are they great at their jobs, they are just really nice guys. I needed some electrical/lighting work done in my home office and they handled it like pros. Not only was the service superior, the price was very reasonable. I will definitely be using them again in the future and recommending all my friends/family to do the same. Thank you Jamie and Oscar!”

“I recently had my routine HVAC preventative maintenance check performed by the technician Jason from Climate Express and I was very impressed with the service he provided. He was extremely thorough and took his time to check out the entire system. He spent a lot of time checking the outdoor unit and then did a thorough cleaning of the unit. He took photos to show me what it looked like after cleaning. Jason also took the time to answer all my questions. I highly recommend Climate Express for HVAC service and maintenance and appreciate the excellent customer service that Jason provided.”

“Climate Express is our go-to heating and cooling company! We’ve used them twice now, once for a heating issue and most recently, a cooling issue and they’ve delivered outstanding service both times. What sets them apart is their honesty and transparency. They explain the issue, provide photos, and never oversell. They truly made a stressful situation so much easier. We wouldn’t go anywhere else. Highly recommend!”

“We had the best experience with Jamie and Oscar at Climate Express. We needed our outdoor flood lights replaced due to a short. They took great care of us and our job was done properly. They were on time and made sure the job was done properly. I will definitely use them again for any of our electrical needs.”

“I had an electrical issue with my AC unit that I couldn’t figure out myself. I called Climate Express and they sent out Jaime and Oscar. They did some testing and quickly figured out I had a wire that was shorting out and kept tripping the breaker. They quickly fixed the problem and were on their way. Both were very friendly and kept me informed on what they found. If you get these two guys assigned to your call, rest assured they will be honest and competent to fix your issue. Climate Express, you have two great employees right here.”