Tru Comfort Heating and Cooling LLC

Tru Comfort Heating and Cooling LLC handles HVAC work out of New River, Texas. They focus on keeping homes comfortable through the full range of heating and cooling needs that come with the area. The crew takes on air conditioner installation, repair, and maintenance along with furnace installation and repair plus air duct services. With a license listed as part of their operation they show up ready to handle the equipment that homeowners rely on year round. Their approach stays practical and direct without extra layers of process that slow things down.

In New River the summers bring steady demand for air conditioner repairs and tune ups while winters call for furnace checks to avoid cold snaps. Homeowners often face clogged ducts or units that lose efficiency from dust and heavy use so the team works on full system cleanouts and targeted fixes like compressor swaps or thermostat replacements. They move through jobs by first checking the whole setup then handling the exact part that failed whether that means installing a new furnace in an older house or maintaining an existing air conditioner to stretch its life. This covers the common breakdowns that hit Texas properties without dragging out the timeline.

Customers keep coming back because the work shows up on time with clear explanations of what needs fixing and costs that stay reasonable for the scope. Reviews point to fast responses on urgent cooling calls during peak heat solid quality on installations that hold up and straightforward talk about options before any parts get ordered. That pattern across hundreds of jobs builds the strong standing the company holds in the local trade. DIRT Score 4.94 from 258 reviews on Finds.

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“We had an outstanding experience with this company from start to finish. When our air conditioner failed during an Arizona heat wave, they responded quickly, kept us informed every step of the way, and communicated exceptionally well throughout the entire process. While we waited for our new unit to arrive, they generously provided portable air conditioners so our home remained livable. They also came out promptly multiple times as the situation evolved, always taking the time to answer our questions and make sure everything was moving forward. They helped us get an excellent price on a high-quality system, and the installation was professional, efficient, and seamless. It’s rare to find a company that combines technical expertise with this level of customer service and integrity. If yo”

“Drew and his Tru Comfort team are hands down the best out there! With high temps and our AC going out Drew was out for a site visit, quoted and installed within 2 days time. I work in the trades and good look finding this elsewhere. Drew and his team worked diligently and their attention to detail was impeccable. All of this and at a better rate than the other 2 competitors that provided quotes. If you have any doubt call Drew out and he’ll get all your HVAC needs handled with the upmost professionalism. Thanks a million to Drew and the Tru Comfort team!”

“I had an excellent experience with Tru Comfort heating and AC. The technicians arrived on time, explained everything clearly, and were incredibly respectful of my home. They fixed the issue efficiently and made sure everything was running perfectly before they left. Their customer service was top-notch from start to finish. I’d definitely recommend them to anyone needing HVAC services!”

“Exceptional HVAC Services With a Personal Touch: True Comfort Heating and Cooling I have been relying on True Comfort Heating and Cooling for all my multi-family apartments for several years now, and I can confidently say that Drew, the owner of the company, has consistently provided outstanding service. One of the standout qualities of Drew is his genuine understanding of his customers' needs. He takes the time to listen attentively, ensuring that he comprehends the unique requirements of each project. It's clear that customer satisfaction is his top priority, as he goes above and beyond to deliver the maximum level of comfort and convenience. When it comes to the quality of their work, True Comfort Heating and Cooling sets the bar high. The team consistently demonstrates meticulous at”

“Called Tru Comfort to get a 2nd look at our system. Drew came out immediately and confirmed we needed a replacement. Made us feel comfortable and explained the process in a very simple manner which we could understand. Once we agreed to the installation everything went very quickly and smoothly. Install went fast and was very efficient. Would definitely recommend this company in the future.”

“When we learned that we were going to need to replace our entire AC system, my wife and I wanted to make sure we found the best company and techs available to do the install, because we are sick and tired of recurring AC issues. Originally, we reached out to our home warranty company and we didn't get a good feeling for the company they were going to contract the service out to. So, we reached out to our family and friends and Drew and Tru Comfort came highly recommended. Fast forward a week or so later and our entire AC system, including outdoor unit, handler, furnace, etc was swapped out in about a day. It was a lot of work and Tru Comfort was professional and thorough the entire way through. Drew is extremely affable, confident, and knowledgeable, which made the process simple and rea”

“The last time my wife and I purchased a new AC unit, we hired a cheap contractor and paid the price for it. The work was so poorly done that we lost cooling in our bedroom and bathroom, and we ended up sleeping in our TV room during the summers just to stay comfortable. So when our AC finally stopped working, we were determined not to repeat that mistake. We researched the highest-rated companies in the area and found Tru Comfort Heating and Cooling, and they absolutely live up to their reputation. Their pricing was far more reasonable than most companies we looked at, yet the quality of their work was outstanding. They restored proper cooling to every room in our home and handled everything with real professionalism. Tru Comfort truly earns their top spot, and we couldn’t be happier wit”

“Phenomenal. Excellent communication and customer service. Detailed review of findings before any repairs are started. Everything was documented in writing, texts, and pictures. All available options presented with pros & cons. Not one up-sell attempted. Honesty not seen in most HVAC service/repair companies. You would be very mistaken not to use Tru Comfort Heating & Cooling. All prices were disclosed before any work was started. So no unexpected surprises when I was given the invoice for payment. After our business was complete, I was emailed copies of all paperwork. Drew and Brad were great to work with in an industry that is known for upsells and dishonesty.”

“Fantastic service! Drew was prompt in contacting me, and it went smoothly from there. My AC was pushing out warm air on a hot summer night. He fit me in the next day which was so appreciated. He'd come down from the roof to give me updates, with photos to help explain what was happening. He replaced a capacitor and I was back in business within 30 minutes. I recommend Drew and Tru Comfort with total confidence. Professional, friendly and on time. Thanks Drew!”

“We have been trusting Brad and Drew since another company incorrectly installed our brand new unit (causing overflow and mold in our attic) and we were forced to replace it three years in after the other company 'left town'. Brad was the only salesperson to truly explain all options and not pressure us in any way. We have been loyal customers of Tru Comfort ever since. And when our AC stopped working on a Sunday, they were true to their word of troubleshooting, securing a part and installing ASAP. Brad and Drew are not just experts in their field, they are also genuinely nice and caring people, with Drew even taking extra time to listen and give my mom a hug after my dad passed away. Call Tru Comfort today - trust me, you won't regret it!”