Platt Heating & Air Conditioning

Platt Heating & Air Conditioning handles HVAC work for homes in Crockett and the wider East Texas area. They focus on air conditioning and furnace repairs along with full system replacements when older units finally quit. Local homeowners turn to them for straightforward service that keeps indoor temperatures steady through the hot summers and occasional cold snaps. The crew shows up ready for both quick fixes on existing equipment and bigger jobs that require tearing out and installing new setups from start to finish. Years of repeat calls from the same families show they stick with jobs until the cooling or heating runs right again.

Technicians like Coco respond to calls about units that stop blowing cold air and take the time to get everything working for older homeowners who need reliable comfort. They have repaired compressors on multiple visits over several years, often arriving the same day or within the hour even on weekends. Full installations happen on schedule too, including one complete system put in during nearly five inches of rain without delay or excuses. These details add up to service that covers emergency repairs, routine maintenance, and major replacements without leaving homeowners waiting in uncomfortable conditions.

Work quality earns steady praise because the fixes last and new systems run without issues right after install. Response speed stands out with same-day arrivals and weekend availability that keeps problems from dragging on. Fair pricing shows up in reasonable charges for both small repairs and larger jobs, while clear communication from the first call through the final walkthrough keeps customers informed at every step. All these points line up across the reviews. DIRT Score 4.76 from 27 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“My 86 yr old Moms AC wasnt getting cold and my brother called Platts. Coco came out and was extremely nice and went above and beyond to make sure her AC was fixed! Very reasonably priced! Won’t ever use anyone else.”

“The first time I used them, they had to repair my AC compressor to the house & the cost wasn’t bad either. They have repaired it numerous times over the years, until finally, it just couldn’t hold up anymore. I’d call & they’d come the same day, sometimes within the hour, even on a weekend if I needed them. So, it was a no brainer to choose them to purchase my new AC unit from & trust them for the installation. The hottest day of the year & they got it installed & running with no problems the same day. Family owned & Christian Faith were just added comforts to doing business with them. Thank You Platt AC for treating Us like family! YES! I Highly Recommend this company!”

“A hometown legend! If you need HVAC services in East Texas call Platt.”

“Platt A/C is absolutely beyond reproach! They showed up on the morning they promised and installed an entire a/c system; doesn’t sound like much you say? WITH 4.9 INCHES OF RAIN!!! Ready for the task with professionalism and courteousness, I told them I didn’t REALLY expect them with the conditions, they told me, “we promised today!!” All aspects of the job were excellent, then they contacted me a few days later to ensure I was happy, oh yeah-I’m happy! Thanks Mr. Lawrence Richy and crew, job well done.”

“Lawrence and his staff are responsive, professional and courteous. They will do preventative care and come right out for emergencies. Platt takes care of my home and business. Competitive pricing and the best equipment. They have earned my trust.”