Gorman Mechanical, Inc.

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“I’ve used Gorman Mechanical for the past 4 years on a variety of rental properties as well as my residence. They are always responsive, professional, and straight up about what needs to be a to be addressed. I have not found them to be like other HVAC firms where they only push new A/C installations. Give them a call, they are good people!”

“We have used Gorman Mechanical for many years but we found out just how little they care about their clients the moment we had an issue with their service! Our HVACs were installed by them in 2019 and when one of them got clogged and dumped out onto our attic floor and flooded our ceiling in a closet we had them come out to inspect. The technician they sent out told us (thankfully we recorded the entire conversation) that whoever installed them, installed the pans incorrectly and that is why they dumped onto our ceiling! Gorman was at least 2 months behind schedule with our spring service and would have caught the clogged lines in plenty of time before it flooded our home if they had not delayed that service. (They have never kept very good track of that service even though we do pay extra for the annual service.). After sending them the video and photo evidence of what was found the owner asked to send another tech out to evaluate the units. The owner told us that the technician that was sent to our home “didn’t know anything” even though that tech said he had 40 years of experience and Gorman had hired him! The new tech showed up at our home randomly one day without an appointment but we let him in to check it out. He of course was told to keep quiet about the incident and said very little except repeated what the owner told us “probably” happened Instead. The owner was going on vacation and asked if he could call us when he returned. Maybe he died because I never heard another word from him🤷🏼‍♀️. Two weeks went by and I sent a message to the manager giving him more than 48 hours to agree to our terms for the repairs. (They have had over a month to help us with a resolution!). We asked them to pay for the Sheetrock repairs and we would pay for the carpet. We asked them to replace the plenum which busted because it held so much water for so long and to tilt our hvac units forward which was recommended by another hvac company (HART HVAC, who was really responsive and great btw!) we had out to inspect the units and give us an unbiased opinion of how our units were functioning. They also recommended adding two additional float switches since the water was never able to reach the float switches since the pans were not level. The total amount for repairs was less than $2,000. We have spent $40k on new units and repairs to multiple homes over the past 5 years and Michael, the owner, could not even be bothered to respond to our request to help cover half of the damage!! Unfortunately we had to file a lawsuit today against this company and we have never had to do that with a vendor we have been doing business with for 10 years!! Sadly, it isn’t until they were asked to accept responsibility for damages they caused that we realized they never cared about our business at all!! I would never recommend this company and instead, HART HVAC will now have my business for years to come!!”

“Fast response, fair pricing and stands behind their work. We at Azle First Assembly have used them for all of our heating and air conditioning needs for the last several years.”

“This company has been awesome! They gave us a fair deal on our new air con system a month ago, and when we had an issue just now, they were here immediately to see to it. Fortunately it was a quick fix. We would definitely recommend Conner and all the guys at Gorman Mechanical! Thank you!”

“Thank you so much to Stephen and Evan for coming out so quickly. Came home after a long day of work to my home at over 80 degrees! From my first call to the problem being fixed was less than an hour! A true life saver in this Texas heat. Thank you so much for being an honest and reliable company.”