Brown Air Conditioning

Brown Air Conditioning operates out of Orange County, Texas, where they take care of HVAC systems for local homeowners. The heat and humidity in this part of the state keep air conditioners running hard, so breakdowns happen often. They cover heating and cooling repairs and maintenance without a lot of waiting around. When an air conditioner quits cooling or starts making strange noises, people call them for help. The company sends technicians out to houses to check units and get things back in order.

Their technicians handle jobs like clearing clogged drain lines on AC units by blowing out the buildup so water flows right again. Matthew went to one house for that exact problem and got it cleared while also pointing out a sensor option for better control. Mike shows up for service calls and walks through each step with the homeowner, asking about how old the equipment is to spot potential trouble spots ahead of time. They answer phones late in the day when issues pop up suddenly and guide folks on what to do until morning. This keeps the cooling going in homes that need it most during the hot months.

Homeowners give them strong marks for how fast they respond to calls and how clearly the crew explains what is going on. The work holds up well once the repairs are done, even on tricky drain or airflow problems. Communication stays solid from the first call through the visit, with techs like Matthew and Mike making sure nothing gets overlooked. Response speed stands out high while quality shows in the fixes that last. This steady performance across hundreds of jobs adds up to their rating. DIRT Score 5.0 from 987 reviews on Finds.

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“When our air conditioner unit stopped cooling and started making a weird noise I didn’t know what to do. I remembered a nice lady I spoke to at a booth and looked up the business. Even though it was late they answered. They told what to do and that they would call in the morning. They called at around the time stated and gave me an eta. The last business I used told me a time but didn’t show till hours later. I was so happy when someone showed up within the time frame they gave me. The man was very nice and checked my thermostat then went to check the unit. He saw the problem and fixed it immediately and once he was done to let me know. The price was very reasonable and straightforward. He even put notes on the invoice about what he did and everything. Definitely gonna recommend them and call again when our AC needs work.”

“These guys came out through our home warranty so I didn’t get to pick them and you shouldn’t either. The unit is mostly working fine just not sending cold air to one of the zones but the tech filed a report saying the whole unit needs to be replaced and also reported mold everywhere. Mind you we just recently bought this house and had a professional mold inspector and home inspector find no issues. This guy then proceeded to tell my wife on his way out the door that we needed $40k worth of work and the warranty company wouldn’t cover any of it, setting her off into an emotional tail spin. Just a ridiculous level of shadiness, never hire these guys if you can help it.”

“Matthew came out to the house to inspect a clogged drain line. He did amazing work. He blew out everything. Even suggested a Google nest thermostat with a sensor. Which we bought through Amazon. Matthew has a great personality. He really knows his stuff. And I would recommend this AC company to everyone that wants an honest reliable trustworthy company and technicians in their house. Thanks a lot Matthew you are awesome. Hope your business continues to grow you deserve it. Even came out next day.”

“Mike was respectful, friendly and let me know what he was doing during each part of service call. He asked questions about the equipment to have a broader understanding of the age and potential issues. He tended to the needs of the call and establishing a new customer relationship. I will be looking forward to a long term relationship with Brown A/C due to my first impression with Mike as their associate and representative.”

“Brown Air Conditioning & Heating did a wonderful job installing our new Central AC system! They communicated well and let us know what to expect throughout the process. Highly recommend. Thanks guys!”