Prather & Harlan A/C

Prather & Harlan A/C operates as an HVAC outfit right in Pearland, Texas. They handle air conditioning systems for homes and businesses across the area where summer heat hits hard and units run nonstop. The company fields calls for breakdowns and keeps crews ready to roll out with the right parts and tools. Technicians and office staff work together on these jobs day in and day out. Homeowners in Pearland count on them when the inside temperature climbs fast after a failure.

They show up for motor replacements on outside condenser units and full diagnostics on systems that quit working in May when it is already eighty six degrees inside. Archie has diagnosed problems on the spot and gotten units running again without long delays. Corey and his crew have taken on jobs after three other outfits failed to fix the issue correctly. They set appointments that fit around work schedules, arrive early on the day of the quote and the repair, and check a second unit at no extra charge during the same visit. The office team routes calls fast so a tech reaches the site within hours rather than days.

Customers keep coming back because the response time stays short even on hot days and the diagnosis hits the real problem instead of wasting money on guesswork. Office staff come across as friendly and direct when they schedule the work. Pricing stays reasonable on the final bill and the crews finish on time without dragging the job out. A few notes mention follow through could be tighter on some calls but most reviews highlight solid speed and clear communication that gets the air conditioning back online. DIRT Score 4.38 from 38 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“As a business Manager, I have had the pleasure of working with many of the Technicians, as well as the office team at Prather and Harlan! Every encounter has been a pleasant one. The ladies in the office are super friendly and quick to get my call to the correct person and get a technician out to me! Highly recommended!”

“Motor went out on the outside A/C unit (it's only May but it's hot already - it was 86 inside the house almost as soon as the a/c went out). Prather & Harlan came out within a few hours of me calling. The tech, Archie, was very knowledgeable and diagnosed the problem quickly, just had to wait on the part, no fault of the company. They called first thing the next day and beat me to the house - was almost finished outside by the time I got there to turn everything on inside. Charged a fair price and I paid exactly what I was quoted. A/C is once again cooling the house! I will definitely call them again, if needed in the future and will recommend them to others!!!”

“Jammie, Corey and his crew are the best. Called and got an appointment to fit my work schedule. After using 3 different companies and not getting anywhere or AC fixed, Corey correctly diagnosed and quoted a reasonable work order. They arrived on time, actually early on quote day and repair day. Quality of work done was exceptional. Polite and respectful employees. I will use them in the future and recommend them to all. Thanks Mary and Monty”

“The people at Prather and Harlan are very nice and seem at least moderately competent. They came out and diagnosed when our AC wasn't working. They also looked at the other AC unit free of charge. The reason why they get 2 star is because they didn't follow through with any of their work. After they diagnosed the problem, they were going to look up warranty claims. I called them 3 times to ask about the status and they kept telling me they were looking into it. They came back out to look at the other A/C unit and put dye in the line and said they would come back the next day and never did. They again said they would look into the warranty information and after multiple calls and emails, I eventually gave up and went with someone else. Ultimately, the experience was not bad as they were nice and accommodating, but without actually fixing the problem, I cannot recommend them.”

“Our ac went out called Prather and Harlan A/C came right out within an hour got running and told us what we needed,got parts ordered. The crew came out today 7/25/2023 installed the new unit in four hours!! Fantastic and professional group of guys. Thank you Carl and crew also Prather and Harlan for a job well done!! Will recommend you to our family and friends.”