Gemini Air Conditioning Llc

Gemini Air Conditioning Llc works out of Houston, Texas, handling HVAC needs for both residential and commercial customers in the area. The company takes care of air conditioning installations, repairs, and maintenance in a city where the heat and humidity put constant strain on equipment. They handle standard home systems as well as geothermal setups and specialized cooling for things like wine rooms. Technicians show up for service calls on units that need quick attention to keep indoor spaces comfortable through the long summers. This kind of work requires knowing the local conditions to avoid repeat issues down the line.

The crew handles jobs such as servicing geothermal AC units and evaluating plus replacing wine room chillers, along with installing commercial HVAC systems during build outs. One technician named Tony has been noted for showing up to address geothermal problems with direct fixes that get the equipment back online. Other calls involve sorting out commercial heat kits during inspections or responding to repeated service requests on brand new units that fail to cool properly after installation. Houston jobs often include checking coils and compressors hit hard by moisture, with the team managing both quick repairs and full replacements when systems break down from daily use.

Homeowners and business owners consistently note solid speed on service visits along with clear explanations during scheduling, though some commercial installs have led to follow up problems that affect overall marks. Quality comes through on specialized residential work like chillers and geothermal units where the right parts and adjustments make a difference, while price feedback varies based on the scale of the job. Communication stays straightforward in most cases when the front office lines up the right technician for the issue at hand. DIRT Score 4.18 from 29 reviews on Finds.

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“Tony provided quick, friendly and expert service for our geothermal AC units. It’s hard to find that expertise and quality. I highly recommend!”

“We recently had a very frustrating experience with Hill Country Gemini Pro during the installation of a commercial HVAC unit. A recent inspection revealed that they installed an incorrect heat kit instead of the correct commercial heat kit. This is a serious mistake for a commercial system, as it could impact its performance and whether it meets proper standards. Unfortunately, this was not the only issue we had. When the technicians were on-site for the installation, their work was far from professional. While removing the grid system to install the unit, they damaged the sheetrock and left a mess behind. To make matters worse, employees overheard the technicians making comments like, "Oh well, this isn’t our liability," which was extremely unprofessional and concerning. When we later reached out to address the heat kit issue, we provided proof from another technician, but Hill Country Pro refused to take responsibility. They claimed that since the unit had been working for two years, there was no problem and said fixing it would require additional charges. Their 30-day warranty was also used as an excuse, which feels unfair for an issue that took time to uncover. Overall, the poor quality of their work, lack of accountability, and dismissive attitude make it clear that Hill Country Pro does not value professionalism or customer satisfaction. We cannot recommend their services and encourage others to think carefully before working with them.”

“I had my wine room chiller evaluated and replaced and my experience could not have gone better. From the staff at the front office, to scheduling and the service department, everyone was very professional and was able to accommodate what I was looking for. The service team was very professional, knowledgeable, very nice to talk to. I have the team on the top of my list if I need any help with my home. I will definitely call them again.”

“I give one star because that is the lowest you can go. I had two brand new units installed at my place of business one year ago today during the build-out. The total cost was over $10,000. They have never worked to my satisfaction. I have placed service call after service call. I was asked to buy a thermometer and send them pictures to prove that the thermostat was faulty - this was after they moved it and left a gaping hole in the wall for months. In fact, the units perform so poorly I hired another company to come in and make sure they were new units. They are new units, however, several shortcuts were taken in the installation that will shorten the life of the units. I notified Gemini and asked them to correct the problems but to this date I don't know that it has been corrected since I can't get on the roof to check fan belts, drain connections, etc. I can't say how disappointed I am with this company and with my general contractor for hiring them. Once again today I am waiting for service with a thermostat that reads 68 degrees but the humidity inside is closer to 80%. Since my business caters to children and their parents the environment is very important. When your clients ask if the air conditioner is out again you know you have a problem. I highly recommend you use someone else.”

“While HVACs are complicated and finding a true HVAC expert is really hard, Hill Country Pro has several of them who are experts: Tony Johnson for instance has a lifetime of experience in this area ( including geothermal). I would not waste money on a bunch of bozos and create grief. Call these guys and ask for Tony. Period.”