Vic'S A/C & Heating Services

Vic's A/C & Heating Services runs HVAC work out of Pflugerville. Vic leads the team that handles air conditioning and heating installation along with repair and maintenance calls for both new and existing homes. The company keeps regular weekday hours from eight in the morning until five in the evening and stays closed on weekends. Their listed address sits in nearby Taylor, and reviewers note that calls get returned even on evenings when units fail.

Homeowners describe jobs that include sudden AC breakdowns on hot afternoons, capacitor swaps performed by tech Dan during an after-hours visit, coil leaks that required Freon recharges plus drain treatments, and full cleanings of outdoor units plus attic air handlers and ducts to restore efficiency. Several mention preventive service visits that caught small problems before they grew, while one customer detailed two separate trips under a parts-and-labor warranty to address the same leak. Another reviewer noted a basic capacitor job that turned into an unexpected service call.

The team earns praise for prompt arrivals and straightforward pricing that stays competitive with other local outfits. Reviewers say messages left after hours receive callbacks the same evening, and techs finish most repairs without return trips. Work happens mainly inside standard business hours, and customers stress the need to speak directly with Vic when discussing any warranty terms or extra charges that might apply beyond the initial quote.

Mixed feedback appears across the set of reviews, with repeated mentions of quick response and solid results alongside complaints about bills that covered work not performed and high markups on parts such as capacitors. Google lists a 4.4 rating from nine reviews. DIRT Score 2.9 from 9 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“This company is our shops go to for ac repair and maintenance. Every time they service our ac they repair it with no issues. Thankful for their timely responses and always doing the job right!”

“We really like Vic and his team. They are prompt and do good work. My 4-star rating is due to my 10yr parts and labor warranty. I had a coil leak the Freon, creating one visit to charge the unit and get me cool again ($400), this included a splash of vinegar down the drains and a brief external hosing units off as well. The second visit to install the coils ($300). I was thinking 10yr parts and labor warranty with a unit failure would be free. This was well worth the price if no warranty, but it clearly states on original receipt 10 years parts and labor. Make sure you talk to Vic personally and understand warranties and any potential charges, as we commonly find, some things aren’t exactly what they say they are. Seems like the manufacturers would have to stand behind these costs, not the customer. Guessing in normal economy Vic would have eaten some of this, but understand we want him around and if it costs a bit it’s okay.”

“I was charged for work that wasn't performed and also charged $165 for a $31 capacitor. I called to try to make this right and found no help. Here is my response to the owners response below- I was there at 3 pm and asked to buy a capacitor. He wouldn't sell just the part and insisted that he sends a crew out. I told him it was not a big deal because I had a window unit that would get me through until the next day. He insisted. The crew is there at 4:30 and replaced the $20 capacitor and went on their way. I was pleased until I got the bill for $150 service call and $150 parts. I called him up for an explanation and he gave me a list of things his crew performed. They didn't do any of those things. I was right there. He then changed his story that the $150 was for parts. I sent him a pic of the part for sale for $18. So I paid $300 for 2 guys to show up and swap out an $18 part on the outside unit.”

“Our air conditioning stopped working one late hot afternoon; we called Vic’s, left a message and got a call back at 8:00 PM that a tech was on his way. Dan diagnosed the problem quickly, replaced a capacitor and we had cooling. Knowledgeable, quick response, highly recommend.”

“I have used Vic's for several years. Everytime we've used their services, it has been fantastic. They have fould and serviced issues before they became a major problem. They are very competitive on their prices.”

“My unit was very dirty outside and needed attention to make it run more efficient. Checked air duct and air handler unit in attic too. Run’s 100% better now.”

“Excellent!! Great work!”