North Valley Mechanical HVAC & Plumbing
HVAC Contractor · Phoenix, AZ
About
North Valley Mechanical HVAC & Plumbing runs out of Phoenix as a family outfit started by the Buscho family back in 1982. They stick to HVAC work across the north Valley and hit spots like Cave Creek, Scottsdale, Carefree, north Phoenix, and Paradise Valley. Two generations have stayed on the same patch handling cooling and heating jobs for homes that sit in tough desert conditions. The outfit keeps things local and direct without layers of management or outside crews rolling in from far off.
Phoenix summers hammer air conditioners with nonstop heat and fine dust that clogs filters and coils fast. Homeowners call when units short out on compressors or lose airflow through old duct runs, and the crew rolls out for service calls at eighty nine dollars that drop off the bill once a repair gets approved. They handle installs on new systems, patch leaks in lines, and run maintenance checks that catch problems before the next hundred degree stretch. Work stays focused on getting the equipment running right the first time so houses hold temperature without constant resets or high bills.
Reviews pile up because the jobs finish on time and hold together when the weather turns extreme again. Homeowners note steady communication from the first phone call through the final walkthrough plus pricing that lines up with what was quoted. Quality shows in systems that keep working without repeat visits, and speed matters when a house hits unsafe heat levels inside. The volume of feedback proves they handle the daily grind of HVAC calls without shortcuts. DIRT Score 4.86 from 1351 reviews on Finds.
Services
Hvac services. From public sources: Site: https://northvalleymechanical.com/ Title: Your Air Force — HVAC & Plumbing Since 1982 | North Valley Mechanical Meta: Family-owned HVAC and plumbing for Cave Creek, Scottsdale, Carefree, north Phoenix, and Paradise Valley. The Buscho family has done this work in the Valley since 1982. $89 service call, waived with any approved repair. Page te
Service Areas
DIRT Score Breakdown
1351 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Billy was great to have out. He checked the entire plumbing throughout my house got everything in a great working order. We noticed a small issue with my water heater and he talked through it and let me know my options and we got it taken care of. He even gave me a dog bowl for my dogs, which was really cool.”
“100% Completely Satisfied! We contacted North Valley Mechanical in January of 2024 to assess our HVAC system. Our upstairs would be incredibly hot, while our downstairs would be ice cold. Once Kyle W. showed up and took a look at our system, we knew we were in good hands. Kyle was extremely patient with us as he explained every option that we had open to us. He let us know what we HAD to do, what we SHOULD do and what we COULD do to prevent any issues in the future. Kyle was incredibly helpful at actually explaining our current system setup to us and why it was incorrect and not performing like it should. We decided to have everything taken care of correctly, so that our HVAC system would function 100% properly. The team that was responsible for removing our old system in the attic(includ”
“Richaard performed my initial inspection and was very thorough and professional. His recommendations led us to getting a new HVAC unit which we had been putting off way too long. Tyler helped us make the right choice and had it fully installed within 2 days. Amazing! The technicians that did the install in one day were great and didn’t stop working until the job was finished. They made sure everything was clean before leaving and helped me set-up the thermostat app. I’m super satisfied and recommend North Valley to everyone.”
“All went very smoothly. The only problem I’m having is figuring out how to use the new thermostat and program it for daily use as well as vacation time. Brandon was fantastic and very knowledgeable and respectful. I only want him to come back to my home in six months for check up on air conditioner. Thank you, Brandon again.”
“Williams installed our AC unit in May 2023. They have since been acquired by North Valley Mechanical. We had them out recently for an annual inspection. They advised us the unit was installed improperly (wrong elbow and stand) and they are not willing to correct it. Today they advised us that they did not buy Williams AC but they sent me a letter Feb 29 2024 stating they "joined forces" with Williams and "William's is now North Valley Mechanical". So they are lying about their business relationship. heads up for anyone with a Williams installed unit.”
“I woke up to find that my air conditioning unit had stopped working. I called and got to speak with Kyle who informed me they would have someone out the same day. A few hours later Brett showed up and saved the day. I can't thank North Valley Mechanical enough for prompt, professional, expert work. Y'all are rockstars!”
“They are absolutely the worst company out their. They charged us for $1400+ for working parts and didn't fix the problem. Asked questions about why it's still not cooling. They wanted to sell us new unit. Absolutely refused to consider it could be anything else. Owner screamed at my wife . I crawled around and found a piece of duct work had come undone as indicated in picture below. Makes me wonder how many other people they have done this too.”
“Zach did a great job on my HVAC tune up maintenance. He explained things well and gave me honest feedback on my unit. My coils really needed cleaning and he did an excellent job and also installed a safety switch which is a great safety device to avoid unexpected flooding. Great demeanor and very courteous. Jefferey arrived on the following day to perform a hot water heater flushing and a whole home plumbing inspection. Wow, this guy was so knowledgeable and provided me a tour of all my fixtures and gave me updates of what work needed to be done and what was satisfactory in my home. It was really enlightening to me because I've been living in my condo for 3 years and he gave me knowledge of things I never knew before. Thank you so much Jefferey for all your help, you are very much appr”
“Michael did a fantastic job when he came to help. We had to have a sink basket replaced and when he saw that our home warranty coverage was denied, he went as far as to talk to our warranty company to justify coverage. He really was an overall nice, professional person who clearly just wanted to best. He even provided a few tips to help us with the plumbing heath. He did a great job and we are very happy that he was able to help. Please give this guy a raise.”
“From start to finish great experience. Install crew was amazing, Carlos was a pleasure to work with on the install side of things.”
Last updated: