Dallas Air Pros - Plano

Dallas Air Pros runs an HVAC operation out of Plano, Texas, and serves homes and businesses across the area including The Colony. This veteran-owned crew focuses on heating and cooling work for both residential and commercial properties. They handle installations, repairs, and routine service on air conditioners, furnaces, heat pumps, and duct systems. The team stays busy with everything from quick fixes on broken units to full system replacements and indoor air quality improvements like duct cleaning and sealing. Homeowners in North Texas call them for reliable help when the summer heat or winter cold hits hard and systems need attention fast.

Lex showed up the same day for an AC problem and explained the issue clearly so the homeowner could trust the fix. Jim and his crew fit jobs into busy schedules, got equipment running again without delays, and handled the work professionally from start to finish. Alan and his team put in new systems a couple years back and still return for maintenance, always making time when customers call. They also perform preventive maintenance visits, pre-move inspections on existing units, and targeted repairs that catch problems early. The crew works on duct sealing, water heater connections, and commercial HVAC maintenance too, keeping both houses and offices comfortable year round.

Customers keep coming back because the techs respond quickly, show up prepared, and explain options without pressure. Reviews highlight same-day service, solid knowledge of the equipment, and clean professional work that lasts. Folks mention fair pricing, easy scheduling, and a sense that the crew treats them like regular customers rather than just another job. The company earns steady praise for communication that keeps homeowners informed and for maintenance programs that prevent bigger breakdowns later. DIRT Score 5.0 from 168 reviews on Finds.

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“Lex was extremely knowledgeable and made time to come out SAME DAY to address my AC issue. It's hard to find honest people these days but thankfully I found someone I can trust now. Going to have them service my unit moving forward for maintenance.”

“Jim and his crew were fantastic! As soon as I called they accommodated my schedule and had someone out to help me. Very professional and had me up and running in no time. I seriously didn’t have to worry about a thing. Highly recommend!”

“We have used them for our last 3 homes. They have an amazing preventive maintenance service we use and then they did an inspection on the AC units on our new home before we moved in which was super helpful. They targeted key repairs we needed, which helped us tremendously. They made great suggestions on which AC units to replace with when they needed replacement. They are the only AC company we trust and we know there is a lot of them in DFW. They will take great care of you!”

“Very customer service Alan and his team installed my systems 2 years ago and now does maintance amd service on my units. They always seem to prioritize us when we call Thanks dallas air pros for alwaya taki g care of us like family”

“We had a tech come out on a Friday. He stayed all day to tell us that he felt there was a clog and that he had to come back Saturday with a helper because it required a second person to assist. Came back Saturday when he arrived it took the other technician 5 minutes to tell us a part needed to be replaced and they wouldn’t be able to repair it until Tuesday due to the holiday weekend. By noon on Tuesday no one had notified us of anything. My husband called and they said they weren’t scheduled to come out and that they would send an invoice. Invoice wasn’t sent for another 30 minutes after we called. The AC unit is fairly new and under warranty but the cost to fix it was almost $3k in labor fees and freon. The cost was absolutely ridiculous! By this time we have had no air for 6 days. At this point we got a second opinion. The issue wasn’t anything they said and the person was able to repair it for $500. All that needed to be done was a setting on our thermostat that we replaced. Very unsatisfied with Dallas Air Pro! They would have charged us $3k and the problem wouldn’t have been solved! I WONT be using them again!”