Hesse AC and Heat

Hesse AC and Heat works from Plano, Texas, specializing in HVAC services for homes in the area. The company takes on air conditioning and heating repairs and installations where the local climate keeps systems running hard most of the year. Steve Hesse leads the crew and responds to calls for help when units stop cooling or heating properly. They deal with common problems like leaks and worn parts that hit Texas homes often. Homeowners in Plano face long stretches of extreme heat that push equipment to the limit, and this outfit stays ready to step in with straightforward fixes on residential systems.

Steve Hesse handles emergency HVAC solutions such as getting an AC system running again after it quits in the evening with no warning. His team returns to swap out a leaking coil that allowed Freon to escape and restores full operation without delay. They also perform regular preventative maintenance on units to catch issues early and keep everything working through the seasons. When a compressor fails from running dry on refrigerant, they show up faster than other outfits promising weeks of wait time. Customers note quick text and phone replies plus on-time arrivals that keep downtime short on both urgent repairs and scheduled checks.

Homeowners consistently highlight fast response times even on last-minute breakdowns, solid repair quality that lasts, and fair pricing that avoids unnecessary upsells from other companies. Clear communication stands out with direct answers and reliable follow-through on jobs from coil replacements to full system restarts. This track record builds trust for repeat work and referrals across Plano. DIRT Score 5.0 from 109 reviews on Finds.

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“Cannot recommend this company enough. Steve came out in the evening *incredibly last minute* when our AC system stopped working and helped us get back up and running again. His team came back to replace a coil that was leaking Freon and they’ve been nothing short of great to work with. Incredibly thankful to have had Steve and his team recommended to us (via another happy customer I should add).”

“Steve Hesse has been a great businessman to work with over the years. He is always able to help with emergency HVAC solutions and dependable preventative maintenance on our HVAC unit. He answers our texts and call quickly and he is always on time. We greatly appreciate his work and have referred him to many of our dry and family members.”

“I highly recommend this company. They were recommended to me by someone I trust after another company wanted thousands of dollars to fix stuff that didn't need to be fixed. My husband and I are so grateful we've found Hesse AC and Heat! It's really hard to trust companies these days - that they're charging fairly and only doing what needs to be done. We totally trust Hesse!”

“We had been out of town and came home to fine. We had no air conditioning in our house. Evidently our Freon had leaked out and the compressor had continued to run and was no longer working. I contacted the company I usually use and they came out and gave me a timeframe of three weeks away. I then looked at Better Business Bureau and called Hesse Air and Steve came out immediately and confirmed I needed a new outside unit. He quoted me on the spot, had the unit ordered and he was there the next day to install. We will definitely be using this company again going forward.”

“All around great company to work with. Steve was very thorough and communicated with me every step of the way. Recommended to anyone and everyone!”