Lawton Commercial Services, Lp
HVAC Contractor · Plano, TX
About
Lawton Commercial Services operates in Plano, Texas, where they specialize in HVAC services for both homes and businesses. The company tackles the tough conditions that come with North Texas weather, including long hot summers that strain cooling systems and occasional cold snaps that test heating units. Clients turn to them when air conditioners break down or when ventilation needs updating in commercial spaces. Their team handles HVAC-R tasks as a main part of the work they perform around the city. Homeowners and business operators contact them for fixes that keep indoor temperatures steady despite the local climate pushing equipment hard most months.
Lawton Commercial Services sends crews to handle HVAC repairs, system checks, and related maintenance in restaurants and offices across Plano. One visit involved full HVAC service where the technicians finished the job and left the area clean with no mess behind. Another call brought a technician on schedule who explained the system details and options in plain terms so the customer could decide on next steps without confusion. They also manage backflow testing and similar checks that tie into overall building systems, arriving to complete work that addresses immediate failures in cooling or airflow before problems worsen during peak seasons.
Customers give credit for jobs completed on schedule with clear explanations and solid cleanup afterward, which keeps some coming back for repeat HVAC needs. At the same time reviews point to gaps in scheduling notices and follow-up on repairs that did not hold up, leading to extra costs without warranty coverage on certain fixes. The mixed results on speed, quality, and communication show up across the feedback from different job types. DIRT Score 3.12 from 22 reviews on Finds.
DIRT Score Breakdown
22 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Used Lawton Commercial for their Plumbing, Electrical and HVAC services and was very impressed with all 3 of them. I will definitely be using them again in the future. I recommend them to my family as well. Thank you Lawton for you hard work and great clean up when job was completed.”
“Had them come out to perform a backflow test. Supposed to be a simple $150 job. The dispatcher gave me no arrival time or date only assuring me it would be completed before July 3rd. My wife showed up to our business one day and there was a Lawton truck in the lot, he saw her, and instead of talking to her or letting her know he had waited, he just drove off. They came back 2 days later and performed the backflow test, it took him 20 minutes. They then proceeded to charge me over $450 claiming I had to pay for 2 service charges because they had come out the previous day. I disputed with them about the second charge, telling them I didn’t receive a scheduled time so how could they charge me for not being there. They said they would review the call and get back to me, this was 3 weeks ago and I’ve heard nothing so now I write this in hopes of saving someone else time and money from this COMPLETELY SHADY COMPANY.”
“Absolute legends .. on time insightful informative.. trusting feeling thru the whole conversation… Lawton commercial service Has it down like religion from top to bottom ..beginning to end of completion.. my compliments to the whole team.. have a wonderful everything.. may the sun for ever rise for u and your families eyes to meet… because my two other quotes before yours were outrageous & out of my budget.., thank god I went with my gut feeling and LawTon commercial Services 🙏🏼”
“Had this company come out and service my restaurant back in April. The repairs they did on our restroom have already failed. Called them yesterday to have them come back out and was informed they do not warranty their work and we'd have to pay in full to have it fixed again. Plumbing repairs should not fail within months. Complete waste of hundreds of dollars. Shady as shady can be.”
“I was charged for two technicians. It was never disclosed when I booked the service call that two technicians were required. I was charged over $700 and they did not even fix my problems. Beware of using these guys... trust me I will not!”
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