Olsen Air

Olsen Air handles HVAC work from Plano Texas with David overseeing the operation. They supply and service air conditioning systems including replacements repairs and new installs along with diagnosing faulty equipment. The company maintains a Rockwall address and operates as a veteran owned business according to customer accounts. David coordinates with techs like Drew to address cooling problems and equipment issues for local homeowners.

Customers report AC units that stopped cooling during hot weather and needed quick fixes to restore function. Others describe full replacements and multiple repairs where the same techs returned for follow up work. One account mentions a weekend call when the system failed and the crew arrived to handle the emergency. Another notes a faulty piece of equipment that required diagnosis but the visit never happened leading to further problems. Reviews highlight crews that stay clean during installs and complete jobs thoroughly across extreme heat or cold conditions.

The company keeps regular hours from eight in the morning until five in the evening Monday through Friday and until six on Saturday while staying closed on Sunday. Reviewers note quick responses to calls and consistent communication about arrival times and next steps. Service covers Rockwall and nearby areas with the same team members often handling repeat visits. Pricing and availability come up as straightforward without extra delays once a job is scheduled.

Google shows a 4.5 rating across eight reviews that repeatedly mention honest staff solid communication and reliable team performance. The single low mark points to a missed appointment with no follow up. DIRT Score 2.9 from 8 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Thank you David and team for a job well done. Olsen Air LLC is an honest, professional and very friendly company. Drew our tech was on time, had great communication and was able to get our AC unit cooling again quickly. We highly recommend this company.”

“Contacted Olsen air for a piece of faulty equipment. Company stated they’d be out to diagnose issue, but failed to show. I followed up and never got a response. While I was working on sourcing a new company, one of my employees sustained a very serious injury which most likely would have been avoided had they communicated or had actually shown up for the repair. I’d avoid this company as they have no follow through.”

“Highly recommended! I’ve had an A/C replacement and repairs. They have done a great job every time! Personable, great communication, professional and thorough! Honest and always available when in need. It’s nice I usually see the same great people each time! Great company! Thank you!”

“Highly recommended! I've had a new AC install done by them and have used them for other AC repairs, and couldn't be happier. The crews are knowledgeable, clean and professional. Great trustworthy, veteran owned business. Thanks!”

“Showed up quick in a pinch on a weekend when my ac stopped working. Professional, knowledgeable, and honest. Couldn't really ask for more and would definitely call them again!”

“These guys work their butts off, 105+ degrees or freezing temps. Great at communicating with clients, quick to respond. Thank you, Olsen Air team!!”

“If you’re in Rockwall or surrounding area and looking for a honest person, olsen air is it. Thanks David!”

“Great customer service and very honest- will be a customer for life 💯”