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Smith Thompson Heating & Air Conditioning Dallas

HVAC Contractor · Plano, TX

ResidentialCommercial
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About

Bob Smith Air Conditioning Inc Dba runs as a local HVAC provider based in Beaumont, Texas. Homeowners in the area turn to them for air conditioning and heating services that keep homes comfortable through the long hot seasons common to southeast Texas. Their work covers residential systems including compressors, drainage lines, and attic installations that face extra wear from the weather. The crew handles both one-time repairs and regular upkeep contracts for families who want reliable performance year after year. Beaumont summers push equipment hard, so these technicians stay ready for the drainage clogs and cooling failures that show up after heavy rains.

Technicians handle compressor replacements followed by drainage flow fixes, attic system checks on maintenance plans, and emergency calls to restore full operation fast. William repaired a drainage problem after a new compressor went in and tested the whole setup before leaving. Emanuel handled routine attic inspections for customers on service subscriptions and dealt with water exposure from recent storms. Hamza got an entire HVAC unit running again with quick troubleshooting and clear explanations. Juan performed first-time maintenance visits by laying out the steps upfront, completing the work thoroughly, and sending receipts with notes on next steps. These jobs keep systems moving through the humidity and heat that define Beaumont homes.

Customers give top marks for work quality and communication because the technicians explain issues plainly, finish the tasks right, and leave systems fully checked. Response speed earns solid scores as well since crews often arrive ready to solve problems without delays. Reviews highlight polite arrivals, detailed updates on what broke and how it got fixed, and results that let families get back to normal comfort right away. The pattern holds across hundreds of calls for both planned maintenance and sudden breakdowns. DIRT Score 5.0 from 574 reviews on Finds.

Service Areas

Plano

DIRT Score Breakdown

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574 reviewsView on Google

5.0

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What Customers Say

Technician, William, was very friendly and knowledgeable. Explained problem I was having with drainage flow after installation of new compressor. He repaired and made sure it was fully operational before he left. . Excellent technician. Highly recommend his expertise and service.

Being courteous, Emanuel text me that he was on his way. Upon arriving, he politely re-introduced himself. I have a maintenance subscription with Smith Thompson HVAC and Emanuel has previously maintained the system at our house. He checked the A/C system in the attic. The recent rain soaked the ground but did not deter Emanuel from examining the outdoor compressor. It was low on refrigerant. He reported his findings to me to authorized the needed work. He discussed possibilities and charges. I appreciate the detailed descriptions of his findings. I authorized what needed to be done and the A/C is running better and ready for the hot Summer. It was a simple fix. He is thoughtful, does clean work, considers possibilities, and covered his shoes before entering the house. Thank you Emanuel! You are an excellent technician!

Thanks Hamza for going the extra mile to get my hvac up and running quickly. You're so appreciated for the quick service and taking time to explain everything to me. We are enjoying our coffee in our cool home.

First time using HVAC service. Juan, came to our house to complete routine maintenance. Very polite and professional with great customer service. Explained what he is going to do and time it may take him. Was very thorough and explained what he did and recommendations. Emailed us our receipt, detailed pictures… . Very satisfied with the service. Familiar with their security service they provide for many years and pleased and will continue to be a customer in the future. Referred friends and family about their security system and all who uses their service are pleased.

Lemuel did a great job checking and serving my A/C system. He was on time and communicated well about the service. Highly recommended!

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