Texas 1St Choice Heat & Air

Texas 1st Choice Heat & Air runs its HVAC operations from Plano, Texas, where the crew handles heating and cooling work for homes throughout the area. The company takes on full system jobs including repairs, inspections, maintenance, and installations to keep units working through Texas heat and winter cold. They serve everyday homeowners plus first responders who get a ten percent discount, and the focus stays on getting systems back online without dragging things out. Their approach comes from years of dealing with local equipment and weather demands that hit hard in Plano.

Technicians like Chip show up for jobs such as failed ten-year-old HVAC units that stop heating, where he explains the problem step by step and completes the repair on site. In one case he fixed compressor trouble on an AC that quit during summer and had the whole system running again inside twenty-four hours. Another homeowner called after multiple companies had already been through the house, and Chip delivered the cleanest air conditioning service they had seen by diagnosing fast and finishing without extra visits. The same tech has kept families comfortable for seven years straight by handling inspections and quick fixes that prevent bigger breakdowns.

Customers keep coming back because the work gets done right the first time with clear explanations and no runaround on costs or timelines. Reviews highlight same-day arrivals, honest assessments of what needs fixing, and steady results on both heating and cooling calls that leave systems reliable again. Speed stands out when units fail in peak season, while quality shows in long-term repeat business and detailed walk-throughs that build trust. DIRT Score 5.0 from 166 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“⭐️⭐️⭐️⭐️⭐️ Texas 1st Choice Heat & Air is the real deal. I’ve had a lot of AC companies come through my home over the years, but Texas 1st Choice Heat & Air delivered the single best air‑conditioning service experience of my entire life. No exaggeration. From the moment Chip arrived, he was professional, knowledgeable, and genuinely committed to getting things right. He didn’t rush, didn’t upsell — he diagnosed the issue quickly, explained everything in plain English, and had my system running better than it has in years. What really stood out was the level of care. He treated my home with respect, walked me through what he was doing, and made sure I understood how to keep everything running smoothly. You can tell this company takes pride in their work and actually cares about their customers. If you want honest pricing, top‑tier expertise, and service that actually feels personal, Texas 1st Choice Heat & Air is the one to call. I won’t use anyone else going forward.”

“They helped me out when my 10 year old hvac failed to heat, Chip was very informative and walked us through the issue as well the repair, I'll say his knowledge of systems was very informative, took his time to explain the issue as well walled us through the repair, I know we've found our new go~to hvac contactor it was the best experience we've had with a/c contactor! He gave us a great price, definitely nice to see the owner in the field personally helping with repairs, keep up the great work it's definitely appreciated”

“Chip is the greatest. We've used him faithfully for the past 7 years. Always reliable, very knowledgable, and super kind. Would recommend him to ANYONE with AC issues. He won't steer you wrong, and is the most honest!”

“Chip and his team exceeded our expectations. Our AC stopped working during the summer. He came out same day, diagnosed the problem and repaired our AC compressor issues all under 24hrs. He is very knowledgeable & I would highly recommend using them!”

“Chip and his guys, including Salvador, were on time and professional, replaced our evaporator coil and got our AC back up and running. Chip returned my initial after-hours call immediately (within 5 minutes), spent a considerable amount of time on the phone with me figuring out what I needed, and offered to schedule my install so soon that I had to delay it a few days. I know this sounds cliche, but it took less than 5 mins on the phone with Chip to convince me he knows his HVAC (I had already spoke with a few other companies). I highly recommend Texas First Choice, I finally have some go-to HVAC guys!”