The Cold Truth Air Cond & Heating Llc

The Cold Truth Air Cond & Heating Llc handles HVAC work out of Plano, Texas, and covers the rest of North Texas with straightforward heating and cooling services. They focus on new system installs, regular maintenance, and repairs that keep homes comfortable through hot summers and cold snaps. The company supplies equipment from several brands along with financing for approved buyers and add-ons like UV purification and high-efficiency filters. Homeowners turn to them when old units quit or when they need a full replacement that lasts, and the crew shows up ready to match the right gear to each house without extra hassle.

They send techs like Dave for initial calls and tune-ups, where he listens to what the home actually needs before any work starts. Terri handles installs on new Trane units after keeping the old one going for twenty years, making sure everything lines up smooth from start to finish. David P. walks through AC repairs in plain terms, showing exactly what broke and how they fix it without pushing unnecessary parts. Service reaches homes the next day when needed, even late calls, and the team keeps costs down while delivering clean, working systems that hold up.

Customers keep coming back because the crew moves fast on repairs, explains every step, charges fair prices that beat other shops, and delivers quality installs that last. Reviews mention no runaround on quotes, solid skill on complex jobs, and reliable follow-through from first contact to final check. That steady record of good results across speed, quality, price, and communication adds up. DIRT Score 5.0 from 114 reviews on Finds.

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“From the first call to the final tune-up, The Cold Truth was outstanding. I worked with Dave initially, and he truly listened to my needs and understood exactly what my home required. The entire team was courteous and highly skilled, tackling the complexity of my project with ease. Terry was amazing in guiding the details of the project step-by-step. Fantastic warm communication. If you are looking for an AC company, this is the one to choose. Here is why: • Honest Value: They provided a superior mid-tier system at a much better price than local competitors. • Real Solutions: They didn’t just swap units; they added a 12-inch return duct that finally fixed my home's airflow issues. • High-End Upgrades: The installation included a 4-inch high-efficiency filter base and an Ecobee Smart Thermostat. • Above and Beyond: They even performed a free maintenance check on my existing upstairs unit as part of the deal. • Peace of Mind: I have the security of a 10-year parts and 2-year labor warranty. For anyone looking for an HVAC team that is thorough, honest, and actually listens, The Cold Truth is the clear choice.”

“Cold Truth is my go to for all HVAC needs. They kept my original unit running until it was 20 years old and then worked a great deal on a brand new Trane unit. Terri is the best and will make sure the install is as smooth as possible. Nicest AC company I have ever worked with.”

“I would wholeheartedly recommend this company to anyone! They have amazing customer service and didn’t try to rip me off like some other AC repair companies I talked to. David P. was extremely helpful. He explained everything to me so well and walked me through the issue and how they would fix it. He even answered all my questions even when I got annoying.”

“One of my good neighbors (known for researching before considering any one contractor), recommended The Cold Truth a/c (after my normal install/repair service failed to reply for 2 days). It was already late in the day, so The Cold Truth sent a service specialist the next day. The service tech was great!!! He checked my system, verified the problem, ordered the replacement fan motor, then went to pick it up and installed it. He also noticed that the drip pan on my 2nd A/C unit was not installed properly, so went to the hardware store for some PVC pipe and fixed it too (no extra charge!).. I appreciated the service enough to ask for their summer and winter A/C service (maintenance & cleaning) too; completed all on the same day!”

“These guys are top notch, I have used them for both of my new AC unit installs and always do a wonderful job, very professional and a great price. In my opinion these are the only guys in the north Dallas area to use for your AC needs.”