G L Citiwide Inc

G L Citiwide Inc runs Citywide AC & Heating right out of San Antonio Texas. This crew sticks to HVAC work for homes and businesses across Central Texas and the Hill Country. They answer calls around the clock when air conditioning quits during the brutal summer heat or furnaces fail in colder stretches. The outfit covers repair calls for both residential units and some commercial properties while keeping separate lines open for Austin and San Antonio customers who need quick responses to system breakdowns. They also step in on commercial plumbing jobs when buildings face combined issues that tie back to the mechanical systems.

Their techs roll out to diagnose and fix AC units by checking compressors and airflow problems that show up often in older San Antonio homes. Furnace service gets handled the same way when temperatures drop and heat is needed fast. David Le stays prompt on calls and updates from start to finish while Chi Ngoc Ly and Julee handle intake details without dragging out the timeline. Crew members stay in touch with customers from the first call through completion so homeowners know what parts need replacing and how long the job will take without surprise delays even on combined HVAC and plumbing stops.

Customers keep pointing to solid response times and fair pricing on the jobs that matter most in this climate while communication holds steady even on busy days. Some note the team handles the full process from inspection to finish without extra runaround though a few mention extra fees that add up on certain calls. That mix lands them an average mark overall. DIRT Score 3.13 from 35 reviews on Finds.

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“I've been with Citiwide Properties for a couple of years now, and it has been pleasant. David Le, the broker, is very responsive and takes the time to reach out to me via phone to answer any questions I may have. The fees are also very reasonable.”

“We rented a home almost two months ago, and Chi Ngoc Ly is the agent that helped us. She is very professional, prompt and responsive. I see complaints, but the application process went well for us. There were several issues that we noticed during and after moving in. The home hasn't had proper upkeep or cleaning over the years, my understanding is the landlord just acquired it not knowing the problems. Citiwde is only rated a 3, but... They did replace a toilet leaking feces and urine. They're addressing various other issues in the home. They've said they're not addressing the Mold/ mildew/ pet urine because it's costly to fix and this is a rental. I appreciate their honesty. I rarely give bad reviews, so I'm giving them 4 stars. The application process was easy, they're prompt to respond to calls, they are trying to address the issues. I'll update my review as we go along.”

“I've been working with Citiwides for less than a year and I've never felt more supported. David always prompt in responding to our emails and phone calls, and he kept us updated throughout the process.”

“Broker David has an agent named Julee . Julee collects fifty dollars per person on the rental application . This fifty dollars is not refundable . Recently she showed a property just one hour after it became available on Zillow. The couple paid one hundred for this fee. Couples credit score is in the excellent range and income is overqualified. Couple has a clean background check as well. Julee harassed the couple by calling them at ten o clock at night asking for unbelievable documents from their bank and the couple provided all information requested. Julee would not update the couple on the status of their application to rent the home. The couple has their own realtor and it appears Julee does not want to split a commission with the couples realtor. Julee later tells the couple that their are five other people with applications and three are more qualified to rent the home. Hard for me to believe being it is rare to have a credit score as high as this couple has today, With a overqualified income it lets me know it is a scam of collecting lots of cash that is non refundable. The couple are Muslim and of Arab decent . Racial profiling is illegal and religious freedom is right we all have in America. When the couple had a person call that has an American name they were told the property is available. The board of realtor s has been notified as well as the ACLU. I am sharing this information hoping that justice for the couple will prevail. Several other organizations have been contacted with complaints over this illegal action of David and Julee. I hope they lose their license due to illegal actions on their part. Their treatment of this couple is an example of prejudice and racism.”

“David Hung Le, Broker of Citiwide Properties is a phenomenal leader. With over 20+ years of experience and achievements he helps Agents and guides them. He offer resources to affiliate associates on business development and help them succeeded in real estate. Through mentoring and support he enhances sales associates in skills on lead generation, presentation and marketing. David Le is available around the clock to meet, help agents achieve their goals and discuss the needs of the clients. David Le has incredible pool of talented real estate professionals at Citiwide Properties.”