Pure Comfort Heating, Cooling, Electrical & Plumbing
HVAC Contractor · Rogers, AR
About
Pure Comfort Heating, Cooling, Electrical & Plumbing works out of Rogers, Texas, and keeps its focus on HVAC work for homes in the area. The crew handles the heating and cooling demands that come with central Texas living, where systems run hard through long stretches of heat and occasional cold. They stay local so response times stay short when something quits on a weekend or during a heat wave. No extra layers or outside crews get pulled in for basic jobs, which keeps things direct from start to finish. Homeowners in Rogers see them as the reliable option when an air handler fails or a thermostat stops reading right.
Summers in Rogers push air conditioners past their limits with steady high temperatures and humidity that forces units to work overtime. Homeowners run into frozen coils, weak airflow from dirty filters, and compressors that give out right when the house turns unbearable. The crew handles tune ups that include checking refrigerant levels, cleaning evaporator coils, and sealing duct leaks that drive up bills. In cooler months they inspect heat strips and gas furnaces to catch issues before a cold front arrives. Replacements happen on older units that no longer keep rooms even, and the work includes matching new equipment to the existing duct layout so airflow stays balanced without major rework.
Customers rate the outfit high because repairs hold through the seasons without callbacks and pricing stays clear from the first visit. Speed matters when a system dies on the hottest day, and crews show up ready with parts instead of scheduling days out. Communication stays plain so owners know the exact problem and cost before any work starts. Quality shows in how few callbacks occur after a coil cleaning or full changeout. DIRT Score 4.97 from 481 reviews on Finds.
Services
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Service Areas
DIRT Score Breakdown
481 reviewsView on Google →
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What Customers Say
“Super fast and friendly service. Same day proposals with budget friendly options along with higher level options to replace our aging unit ( 20 years old) that locked up on us. Highly recommend these guys as they were able to complete most of the work in one day with a quick follow up after the weekend to make final adjustments. Will be using them again for an upcoming build later this year as well. Thanks”
“Just had a disconnect that was loose. Pushed it in and then checked the charge. It was a little low so they added some refrigerant and all was good again. Very prompt and courteous. Diego explained things well and was every nice. Thorough and showed all of their work.”
“I’ve used Pure Comfort multiple times now for both HVAC and electrical work, and they continue to blow me away with their service. From the very first call, their team is responsive, professional, and genuinely helpful. On top of the excellent customer service their pricing is extremely fair. Thank you John!”
“I'm very happy with the service I received from Pure Comfort! Their tech, Troy Bell, diagnosed the problem (bad capacitor) and had the unit up and running in no time. He also connected our thermostat to our Wi-Fi network and made sure everything was working well before he left. Thank you, Troy, and Pure Comfort!”
“They were quick to respond on a Sunday morning when our AC went out and the house was getting hotter and hotter. Diego Valdez was on call and made it to our house within an hour and was great. He was knowledgeable, quick to diagnose, and fix the issue. He even gave us suggestions on how to keep our ac unit running well. Really appreciate the quick service on a hot Sunday morning.”
“Great communication! Prompt and polite! Best of all they fixed the party lights! Thank you Pure Comfort!”
“Jaime did a great job on my central system & mini split. Knowledgeable, professional, courteous. Sarah, in the front office is polite, professional, reassuring & accommodating. Will definitely use again. Highly recommend”
“The experience with pure Comfort was great. The quote was on point. The quoting system was informative and allowed me to digest at my own speed. Travis was great and provided accurate information and was very personable. I think I was most impressed with Sarah at the office. She had great follow up told me one day she would call me at the end of the day and at 5 PM Sarah was on the line following up with me to let me know what was going on. The job itself was clean and the men that did the work left it just as clean as they had found it. On a constructive note, I did have to follow up with pure comfort to get the work scheduled as I hadn’t heard from them in 2ish weeks after I approved the quote. Thats the only reason why this review is not 5/5. Thumbs up to pure comfort.”
“Pure Comfort did a great job with our electrical work. They were professional, knowledgeable, and completed everything efficiently. Communication was clear throughout the process, and they made sure the job was done right. We’re very happy with the quality of their work and would definitely recommend them to anyone needing electrical services.”
“Troy Bell was great. They got my air up and running lickety split on the hottest day of the year. I'll definitely use their service in the future if needed.”
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