Comfort Temperature Systems A/C & Htg

Comfort Temperature Systems A/C & Htg is based in Houston, TX and specializes in HVAC services for homes throughout the city. They take on jobs like putting in brand new systems on upper levels of houses and handling the details of quotes with owners involved in the process. Houston weather means AC units work hard year round and this crew deals with those demands on a daily basis. Homeowners call them when systems break down or need attention before the seasons change. Their approach involves technicians who show up to check out the equipment and provide options based on what the house requires.

They perform routine spring maintenance on heating and cooling systems where technicians like Mr. Taylor inspect everything thoroughly and hand over a full report of what they found and fixed. Installations of complete new HVAC setups on second stories get handled by their team after an initial visit from the owner to explain choices. Some jobs involve checking for issues that might lead to suggestions like new thermostats but reviews note cases where bills covered work not actually done or prices on parts seemed high. Drivers from the company have been spotted on roads like University Blvd sometimes causing concerns with their habits behind the wheel. The work covers fixing problems in existing units and setting up fresh equipment to handle Houston's humidity and heat.

Customers point to the technicians being professional efficient and thorough when they complete the maintenance or repair calls. The quality of the work on systems stands out along with clear communication during the visit itself. Price comes up when quotes get compared to what parts actually cost and speed matters in getting out to homes quickly for spring checks. Communication after the job finishes has mixed feedback with some saying responses stop once payment clears. Overall the consistent notes on how well the HVAC tasks get done in Houston add up to their standing. DIRT Score 4.89 from 224 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“These guys were great up until the point they were paid and then they never responded again. I hired them to install a completely new HVAC on my second story and picked them because I appreciated the owner of the company coming to my house to quote it out and explain my best options to me, even if they weren't the cheapest option. They finished the installation, collected payment and then have ignored my calls and texts for 2 months. They damaged my front door and were supposed to come back and fix it and never did. On top of that, my brand new system is having issues and I haven't been able to get someone to come out and look at it.”

“Mr. Taylor an A/C technician with Texas Comfort Air - Heating came out to do routine spring maintenance of my heating cooling system. He was very professional, efficient, thorough and did an excellent job. He was also pleasant and gave me a detailed report of his findings and work when he finished. Great job!”

“They apparently hire reckless drivers. One of their drivers cut me off on University Blvd, flicked me off, just for us to sit at the same red light. Then continued to tailgate the car in front of me and swerve in and out of his lane. He looked crusty with a long uncombed beard”

“Billed me for services they did not perform (see highlights in attached invoice) and tried to sell me 3 Ecobee Thermostats for triple what the MSRP is that weren't even needed to fix the problem (see attached quote). Many 5 star reviews are from accounts with single digit review counts which is very suspicious.”

“I highly recommend this company. They were fast and extremely friendly as well as through in explaining the situation and issues I was having. They are true and honest people. The young man they sent to do an estimate was hands down a 10 star on a 1-5 star rating. He displayed exceptional customer service! If you need an HVAC company Texas Comfort and Air is the company to choose////// so far.... I will give another update when the job is finished!!!!”