Csr Air Conditioning And Heating

Innovair LLC operates from Round Rock Texas as an HVAC outfit serving homeowners across the Austin area and nearby spots like Cedar Park Georgetown and Pflugerville. The company focuses on full heating and cooling work that covers central air systems furnaces heat pumps and ductless setups. Their listed services include repairs on evaporators compressors blower fans and thermostats plus maintenance for heaters and mini split units. They also handle duct cleaning air balancing indoor air quality improvements and occasional emergency calls involving generators or related plumbing and electrical tasks when systems break down in the local heat.

Technicians from the company show up for jobs like fixing failed AC units or installing new multi head ductless split systems that customers hope will run quiet and cut power use. In one case a 21 seer setup got put in and started working without noise issues while dropping electric bills from around two hundred fifty five dollars down to one hundred sixty in the same month. Other calls involve replacing head units on existing mini split dual systems or trying to address compressors and coils that stop cooling. The crew deals with furnace repairs heater maintenance and heat pump fixes but follow up often falls to sales staff when parts or warranty questions come up during the process.

Customers point to repeated problems with units failing inside two years and the company refusing to replace defective equipment under warranty instead offering runarounds on parts. Communication stands out as weak when sales teams ignore multiple requests for head units or responses on mini split issues that end up costing install jobs. Quality draws complaints on systems sold with known defects while speed and price rarely get mentioned in positive terms across the feedback. One review noted a quiet efficient install that held up but most others highlight the lack of support after the sale. DIRT Score 2.23 from 18 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Chris and Adyn with Aire Serv were absolutely phenomenal from start to finish. Our AC suddenly stopped cooling, and after calling them, they were able to come out the very same day. They quickly diagnosed what turned out to be a catastrophic issue with our system, which was an older 2009 unit that ultimately needed complete replacement. What truly stood out was their honesty and professionalism. They didn’t try to upsell us on unnecessary extras, gimmicks, or things we didn’t need. They were straightforward, knowledgeable, and genuinely focused on helping us make the best decision for our home. Even more impressive, they were able to install an entirely new system the very next day. The installation was flawless — clean, organized, and extremely professional. Chris and Adyn were polite, respectful, hardworking, and clearly take pride in their work. It’s rare these days to find companies and people who combine honesty, skill, communication, and customer service at this level. Aire Serv exceeded every expectation we had. Highly recommend them to anyone needing AC service or replacement. Outstanding experience all around!”

“I had a great experience with Air Serv. The technician was professional, knowledgeable, and took the time to explain the issue and my options clearly. Instead of recommending unnecessary replacements, he carefully inspected my system and suggested replacing only what was needed, which saved me a significant amount of money. The installation was completed smoothly, and everything is working great. I really appreciate the honesty, quality of work, and excellent customer service. I highly recommend Air Serv!”

“We were having issues with our AC not cooling and Chris came out the same day to take a look. He took his time looking inside and outside to figure out what the issue was. We ended up needing to have a new unit placed. We called around but Chris had the best price compared to other companies plus he was able to install the next day. I’m so thankful our friend referred us to Chris! Honest hard working guy! He locked our house up because we had a funeral to attend that evening and they were just wrapping up for the day. We came home to a nice cool house. Thank you Chris we truly appreciate you!!!”

“Chris is a highly skilled professional who I will trust long into the future with all our HVAC needs and service. He has helped us in the past, beyond what other service providers offered, so it was easy to who to turn to when we experienced bigger issues. His honesty and hard work helped us in the moment, but also into the future with a better performing system and lower electrical consumtion! Thanks, CHRIS!”

“Amazing experience right from inspection, quote to finishing the job. Chris was super professional and did an awesome clean job of installing the split AC. Highly recommend using their service for any HVAC related work.”