Redfish Properties Llc Dba Purified Air

Redfish Properties Llc Dba Purified Air runs HVAC work across Refugio County, Texas. They handle air conditioning and heating systems for homes in an area where summer heat and coastal humidity put constant strain on equipment. Local crews deal with units that break down from salt air, dust, and long stretches of high temperatures that push older systems past their limits. Homeowners here often need fast fixes on compressors, coils, and thermostats because a failed AC can make a house unlivable in days. The company stays focused on keeping those systems running through the worst months without extra layers of office talk.

They perform routine maintenance calls, full replacements when units are shot, and targeted repairs on brands common in Texas homes. Crews show up to recharge refrigerant, clean dirty coils that lost efficiency from the humidity, and swap out failed blower motors before the next heat wave hits. In Refugio County the work often involves lifting heavy equipment into attics or crawl spaces while fighting the weather, then testing everything so the house holds temperature overnight. Jobs range from quick capacitor swaps on a Friday afternoon to installing new systems that handle the moisture load without short cycling. Homeowners count on the same crew returning to finish what they started rather than sending different faces each time.

Customers keep coming back because the crew shows up on time, explains the problem in plain terms, and charges what was quoted without surprise add-ons. Reviews point to solid quality that lasts through summer and fair prices that beat the bigger city outfits driving down from Houston. Communication stays direct, with updates on what broke and how long the fix will take. DIRT Score 5.0 from 1689 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I am leaving this review based on my experience with this property management company regarding the handling of my security deposit after move-out. After moving out of the property following approximately one year of tenancy, I was provided with a breakdown of deductions from my security deposit that included charges related to cleaning and restoration services, including deep cleaning, carpet treatment/shampooing, ozone treatment, and portions of painting/drywall-related work. I disputed several of these charges on the basis that they did not clearly appear to reflect damage beyond normal wear and tear. Prior to move-out, I had also had the carpets professionally cleaned. I formally requested supporting documentation to justify each deduction, including: * Move-in and move-out inspection reports * Photographs showing the condition of the unit tied specifically to each charge * An explanation of how each charge was determined to be tenant-caused damage beyond normal wear and tear Over multiple follow-ups, I did not receive the requested inspection reports or detailed supporting evidence for the deductions. The only documentation ultimately provided was a paid invoice, which did not clearly connect each charge to specific documented unit conditions or damage. I continued to request clarification and supporting evidence, but did not receive a complete response addressing the disputed items or providing the requested documentation. I also reviewed current listing photos of the unit online and observed that carpet staining still appeared similar to what was present at move-out, which raised further questions regarding the extent and nature of the work reportedly performed. Due to the lack of response and documentation, I escalated the matter by including the property owner in email correspondence in an attempt to obtain clarification and resolution. At the time of this review, I have still not received full supporting documentation explaining the deductions taken from my deposit. This experience has raised concerns regarding communication, transparency, and documentation practices in the handling of security deposit disputes. Future tenants may want to ensure detailed move-in documentation is completed and maintain thorough records of unit condition throughout the lease.”

“After putting my review up, I still have not received a call from a live person. The manager crystal will not answer the phone. The contractors who came was a white man (unprofessional) and I Hispanic man (had no knowledge, he was helping). I asked the manager to send me the pics so that I could give them to the person requesting them. She responded to my last review with the help from ChatGPT. They stated their contractors were professional. No, he came in and looked with an attitude. I asked if it would be fixed same day, he stated no while walking out the door. No explanation at all. They then come fix it, he states it was electrical bc the electric panel was replaced. Even with REAL professional proof, she refuses to speak to me. There is no communication, only to the call center and all they say is someone will reach out and THEY NEVER DO. They are charging me $500 for overheating a stove with oil (nothing caught on fire, I was still cooking and the panel shut off). There wasn’t oil but the splatters you get from cooking. I provided proof from a professional that even with oil, it CAN NOT overheat. They don’t even try to send anyone for a second look or do research. I even asked for the name of the company to speak to a manager there. Crystal refuses the help and insists I’m taking it personal when I am just trying to prove my innocence. They just respond to google reviews to make themselves look good and then continue to ignore they’re residents. My biggest worry is retaliation because I’m trying to do the right thing about it but it’s ok, this company can not keep running over people.”

“Working with Dave Villas has been an outstanding experience from start to finish. He consistently kept me informed throughout the entire process and made sure I understood each step along the way. What really stood out was his willingness to work closely with me on my home application, making the process smooth and stress-free. Thanks to his dedication and efficiency, we were able to secure approval within just one week. I’m extremely satisfied with his support and would highly recommend Dave to anyone looking for a reliable and attentive professional.”

“It has been a great experience renting this property, especially because PURE Property Management is wonderful to work with! Isabel Velasco provides amazing customer service and helps me whenever I have questions or concerns. It has been a smooth process since I started renting. THANK YOU, ISABEL AND PURE!”

“If I could give ZERO stars, I would. My electrical part of my stove shut off when I was cooking. The stove still worked. I requested maintenance and they sent out 2 really unprofessional guys that are CONTRACTORS. This guy told the lady that my stove overheated because of excessive oil and now I am being $464.09. They came several days later. The day it went out it was clean, I don't cook in dirty messes. The day they came was a bad day, I am a single mother of 5 and work a fulltime job. The stove was indeed dirty but no excessive oil. EVEN if there was oil, after doing research and calling around, oil wouldn't even do that. They will do anything to get out of a charge. I try to call and they will not let you speak to a live person. I spoke to the manager Crystal Smith and her response was "it could have been avoided". HOWWWWW????? It was an electrical problem, no fire or anything. The power went off on the stove but because its gas, it still turned on and worked when it was plugged in. The only thing that did not work was the buttons to turn the OVEN on and off and for the timers. I was recommending them to all my friends, I should have read the reviews. Everything has been smooth for 2 years but as soon as you need something fixed, be ready to pay out of pocket. STAY AWAY FROM THIS PLACE. Below is a response from a company that fixes stoves and other appliances.”