Wright Way Mechanical

Wright Way Mechanical is a specialty contractor based in Mesquite, Texas, serving the Dallas area with a focus on heating, ventilating, and air conditioning work. They handle HVAC installations and repairs for commercial buildings and other properties around the region. The company joined the Procore network back in July 2022 and has since participated in fourteen projects with an average size exceeding fifteen million dollars. Eight of those projects remain active at this time. Their team manages everything from basic system maintenance to larger mechanical upgrades in the local market.

Wright Way Mechanical takes on commercial HVAC jobs across Dallas and nearby spots, including full air conditioning unit replacements and system repairs. Customers have noted their response times on service calls and the hourly rates they charge for labor. In one case they handled a replacement but put in the wrong unit by mistake, leading to repeated visits and extra work. Their technicians show up to fix heating and cooling problems in office buildings and other commercial spaces, dealing with everything from installation errors to ongoing maintenance needs. The company works on both new setups and fixes for existing equipment that breaks down, though scheduling often falls to middle management.

Reviews show one customer praised the speed of responses, quality of the work performed, and reasonable price on commercial jobs, but most others point to repeated problems with communication and follow-through after the initial contact. Several mentioned average results on workmanship and frustration over unresponsiveness when issues came up after an install. This mix of feedback on service and execution explains the overall rating. DIRT Score 2.05 from 12 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Awesome commercial hvac company! Always quick to respond and provide quality work. Also, they have very reasonable hourly rates. 10/10 would recommend!”

“Customer care is shockingly bad. They are your best friend until they get the business and the workmanship is average at best.”

“We have experienced ongoing issues with this company since the initial installation of a replacement AC unit, during which they mistakenly replaced the wrong unit. Their customer service has been consistently unresponsive and unhelpful—we have repeatedly requested advance notice of service visits, yet technicians continue to arrive unannounced. Additionally, they often leave the work area in disarray, and follow-up requires multiple attempts on our part. Their recordkeeping is inaccurate, further compounding the frustration. Due to the continued lack of professionalism and reliability, we will be taking our business elsewhere.”

“Probably one of the worst mechanical company ever, the techs are not bad, it is a middle management issue.”

“Industry titan.”