1St Call Plumbing Heating & Air Ltd

1St Call Plumbing Heating & Air Ltd works out of San Antonio, Texas, where they take on HVAC repairs and installations alongside full plumbing services for homes spread across New Braunfels, Boerne, and nearby towns like Schertz and Cibolo. Over 35 years on the job have given them the know-how to handle the tough fixes that come with Texas heat, sudden freezes, and older homes that put heavy loads on air conditioners, heaters, drains, and water lines. They cover the full range from routine service calls to complete system replacements without sending customers to separate outfits for each trade.

Their crews handle air conditioning tune-ups, heating repairs, water heater swaps, drain clears, and leak stops in one visit. A homeowner with scalding shower water got the cartridge and mixing valve replaced fast by technician JJ at a price that stayed reasonable. Another family had a full water heater installed after clear explanations and honest checks from the start. A kitchen sink leak brought a same-day response with the problem laid out plainly before any work began. A clogged kitchen drain that backed up got cleared by Ryan and his partner who showed up on time and finished without extra mess or delays.

Homeowners point to the same strengths every time: quick arrivals even on short notice, fixes that hold up under daily use, prices that match the work done, and steady updates without runaround. Those marks add up whether the job is a small valve swap or a full heater install, and the pattern holds steady across the San Antonio area. DIRT Score 5.0 from 2063 reviews on Finds.

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“Your service technician JJ (John) was very polite and professional. He was able to determine that my shower faucet had a non-functional cartridge/mixing valve and expeditiously fixed this part. My problem with scalding water was corrected. Your price was extremely reasonable! Many thanks to for your highly capable personnel and blazing fast response to my issue. Sincere thanks!”

“1st Call Plumbing has been great! The technicians are super respectful, honest, and thorough and the communication from the business as a whole is outstanding. They have assisted us with many requests, including installing a brand new water heater for us and from very small to bigger jobs, they continue to provide 5 star service. Thank you!”

“I had an outstanding experience with 1st Call Plumbing and AC! I called them about a leak under my kitchen sink, and they were at my house within an hour talk about fast service. From the moment they arrived, they were incredibly professional and friendly. They took the time to clearly explain what was causing the leak and walked me through exactly how they were going to fix it. I really appreciated how knowledgeable and confident they were it gave me total peace of mind. They provided a fair quote upfront, honored a veteran discount (which I’m very grateful for), and got to work right away. Even better, they had everything fixed in less than an hour. Efficient, skilled, and respectful of my time. If you’re looking for reliable, honest, and top-notch plumbing service, I can’t recommend 1st Call Plumbing and AC enough. I’ll absolutely be calling them again for any future plumbing needs!”

“I called for service to fix our clogged kitchen sink drain that was backing up. The representative was very kind and courteous, took my information and scheduled the appointment immediately. The technician Ryan and his associate arrived promptly, were very professional and did an outstanding job. We are very pleased!”

“I had an outstanding experience with 1st Call Plumbing & AC! From the moment I reached out, their team was quick to respond and very accommodating with scheduling. The technician arrived on time, was extremely professional, and took the time to thoroughly explain the issue along with the best possible solution. What really impressed me was their honesty and attention to detail - they made sure everything was done properly and didn’t rush the job. The service was efficient, and they left the area clean and organized after completing the work. Pricing was fair and clearly communicated upfront, which I truly appreciated. It’s not easy to find a company that delivers both quality plumbing and AC services with such reliability, but 1st Call Plumbing & AC definitely exceeded my expectations. I would highly recommend them to anyone in need of dependable and professional service!”