A/C State Air Inc

A/C State Air Inc works as an HVAC contractor based in San Antonio, Texas, where they focus on air conditioning repair and service for homes and rental properties. The outfit sits at 4135 Stahl Road and handles calls from Monday through Friday between eight and five. They cover neighborhoods such as Alamo Heights and the Pearl District, showing up for both quick fixes and scheduled maintenance across the local area. Homeowners and property managers reach them at the listed number when units break down or need attention during the hot months.

The crew takes on jobs like swapping out a bad transformer on a residential system or running full diagnostics to honor a ten-year parts and labor warranty, as one customer described with no argument over the coverage. Mike and Matt have handled calls that got an AC unit back online in less than twenty minutes at a personal residence, while other visits address error messages on thermostats or new installations in rental units. Technicians like Greg have been sent for follow-up work, though some appointments stretch into the next day or require repeated contact before the truck arrives.

Customers note solid speed once a technician reaches the site and straightforward handling of warranty claims, yet the low marks come from repeated problems with no-shows, missed callbacks, and gaps in communication that leave families without cooling for extra days. Reviews mention waits after initial requests and lack of notice on delayed arrivals, which pulls down the averages on reliability and follow-through even when the actual repair work meets expectations. DIRT Score 2.69 from 30 reviews on Finds.

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“My husband called for services 3/5/26 didn’t receive service until the next day. Then when Greg comes to service AC he stated the transformer needed to be replaced and he would be back tomorrow. No call no show have 4 kids still waiting for this man to show up. Very unprofessional.”

“Great AC company to work with! Have been using them for several years now, Mike and Matt have both been fantastic to work with. I have used ACSA for my personal residence the one time it went out and they were able to get the AC running again in less than 20 minutes. More importantly I've sent them numerous times to my different rental units and the tenants always text me back "thanks for getting the AC fixed so fast." I trust them to work honestly in these rental houses without even needing to be there, saves me time and piece of mind. The only complete unit I've had them install new has had no service issues as expected (going on 3 years now.) Highly recommend.”

“Well I purchased a home over a year ago and recently started getting error messages on my thermostat. I finally received information from the company I purchased my home from which was name of the AC provider whom the AC was purchased from. They said I had a 10 year warranty for parts and labor. So hesitantly called expecting a battle or the run around but I was completely wrong. The receptionist I spoke to was kind and showed she cared. I was booked an appointment within a week. The technician came out this past Monday and thoroughly checked my unit. He found the problem, corrected the issue and more important was very professional. I'm glad to have my warranty with this company. Keep up the good work A.C. State Air. Thank you for help.”

“This company is who Braustin Homes in SA is associated with and therefore I was referred to them with AC unit issues. In every way you'd think they're on top of their service. I scheduled the first appointment after a week of attempting to reach them. They NO SHOWED with no kind of notification nor follow up. I called and politely inquired about the issue again and was told by the receptionist that she could not get ahold of the employee assigned to the visit so she kindly rescheduled me for a week out. They called the day before my second appointment stating they were in my area & would like to stop by that day, but of course they never showed up. I waited for the actual day of the second appointment and once again, they NO SHOWED. I called to inquire about the issue and was never given a legitimate solution or problem to them not holding to their set appointments. The receptionist told me that it was best I find someone closer because they were short handed. This comes to show they're major lack of communication and customer service because as a teacher I had to request 2 days off of work to accommodate to their schedule. I expressed my concerns and the receptionist pretty much wasted my time on my requested days off. I'm utterly disappointed that Braustin, an amazing company, does any sort of business with them. Then again, many of the reviews aside from this one speak for themselves. So much for a first impression. Thank you.”

“AC state air perfectly hooked up my ac system in my new mobile home in 2010 and maintained it for 10 years. I had a meltdown on my inside unit of my home a couple days ago and thy got me back up and running the day before thanksgiving. Honest family people. I highly recommend them!! Thank you!!!”