Elite Air Care Htg & Air Conditioning

Elite Air Care Htg & Air Conditioning works out of San Antonio, TX on heating and cooling systems for local homes. They take on HVAC repairs, full replacements, and regular service visits, including jobs that send crews into attics or out to outdoor units. The outfit handles everything from quick diagnostics to complete system swaps, often stepping in on warranty jobs when the Texas heat knocks out equipment. Homeowners around the area call them for straightforward fixes that keep houses comfortable without turning into big production jobs.

Their crew steps in for air handler swaps up in attics, outdoor unit troubleshooting, and complete AC installations. Technicians such as Joshua, Warren, Joel, and Josh handle these calls, walking through what failed and getting the work done on the spot. They also set up maintenance plans for regular checks that cut down on breakdowns and answer late calls, including one at 10pm for a fast troubleshooting step. Crews keep the house clean while they work and check back after the job to confirm the system runs right, whether the call comes through warranty channels or direct.

Homeowners point to the team's steady professionalism on replacements and service plans, along with solid knowledge of the systems and pricing that stays reasonable while respecting the property. Warren gets noticed for following up on running equipment, and the group earns credit for clear communication even on warranty work. Some jobs see early issues after installs, yet the steady notes land on practical results and direct handling. DIRT Score 3.68 from 15 reviews on Finds.

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“We had a bad experience with Elite. We do not recommend. Stay away! They came out and replaced our air handler up in the attic in December. By February, the ac went out. I called the warranty again and they sent them back out to diagnose, they told us the outdoor unit was to blame, and 30-45 day wait on parts, of course, cause they didn’t want to have to eat their labor cost to fix the air handler again. I waited 30 days and called to get an update and was told parts would be another 45 days. At this point my patience ran out and I called two other companies to give me second opinions. Both companies said it was the evaporator coil in the unit in the attic. Warranty wanted Elite to handle it so Elite insisted on using dye to diagnose again. So they come back and supposedly put dye, after two weeks nothing is showing dye. They come back and now state they think the leak is in the lineset, not the outdoor unit. At this point I tell my warranty I don’t trust them, they are giving me the run around because they don’t want to warranty the labor cost on the air handler. Two months wasted and a hot house, the whole time! When the owner/manager called me at one point he was so arrogant, rude, and said he would come to the house himself to diagnose and never showed up. Then has the nerve to lie to the warranty company and say he stayed in the car. Give me a break the ring camera shows no person in the car besides the technician that came. When our ac did finally get fixed by another company, they stated they didn’t see any evidence of dye in the system at all and they did pull out the coil and replace, so they would have seen it. Also our drain pan and the plywood was installed by elite off level and they had to fix that too. Anyway, avoid this place. Unless you want the run around. Very disappointed. And will never recommend.”

“I am so grateful to Elite Air Care for everything they did for me and my family. After i was wronged by another company, my home warranty company sent out a new one, Elite Air Care! These guys are so professional , very knowledgeable and very polite. Joshua was our service tech and he explained everything to me,which was so amazing. Adriana was so sweet to talk with on the phone and helped me with the process with my home warranty. I was treated like family by them. Elite Air Care, actually takes care of you like family and treats you with respect. Elite Air Care wanted to make sure i was in a cool house before my heart surgery. I can not Praise this company enough!!! Josh and Warren fixed my AC and took their time making sure everything was working properly! I signed up with their maintenance plan, which i Highly Recommend you do it will save you money in the long run with your AC! They are fast,reliable, extremely knowledgeable and so polite! They're a True Blessing! I would definitely recommend them to all my family ,friends and neighbors!! Trust me you will not be disappointed. Thank You to everyone at Elite Air Care for helping me! You found a customer for life! Thank You for all you do.”

“Joel, Josh and Warren make a great team for Elite. Very professional, friendly and very knowledgeable. They really care about customers. The AC maintenance plan will save us a lot of stress and money. We highly recommend them for your heating and AC needs.”

“These guys did a great job on my ac replacement. Decently priced and they were very respectful of my home. Big shout out to warren he even checked in on me to make sure everything was running well. I also called at 10pm a few weeks later and they answered to help me through a quick fix. Everything works and I’m very happy with the results!”

“Professional, knowledgeable, very helpful. The tech Josh was on time, did a thorough job and knew exactly what he was doing. The business over all is extremely efficient and their maintenance plans are very affordable. Will definitely continue using and referring. Thank u ELITE aircare 😁”