Elite Performance Heating & Cooling

Elite Performance Heating & Cooling runs HVAC work out of San Antonio. They handle servicing calls and full system installations for heating and cooling equipment in homes. The business keeps regular hours from eight in the morning until eight at night across every day of the week. Reviewers mention technicians who arrive to inspect units, lay out system choices, and complete replacements without pushing extra work.

Customers describe both smooth installs and drawn out repairs. One case involved a full AC swap where the crew checked the old setup first, explained the steps, and kept working straight through until everything ran. Another reviewer credited technician Jesus with pushing through a difficult fix that left the home comfortable again. Some jobs centered on air duct replacement that stretched over months with repeated reschedules. A few accounts noted wiring issues after installs, incomplete sealing that led to attic mold, and items damaged or taken during the work.

The crew shows up for calls across the listed schedule and keeps in touch during jobs according to several accounts. Pricing comes with options laid out ahead of time rather than single bids. Work covers repairs that restore cooling fast when the process stays on track and full replacements that finish in one push. Reviewers flag both strong attention to the system details and cases where follow up dragged or damage went unaddressed.

The record shows a Google rating of 4.4 from 7 reviews with topics around communication and job outcomes that range from quick clean results to long delays and added problems. DIRT Score 2.7 from 7 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“The technicians don’t communicate, they have been stalling on fixing my air conditioning by rescheduling a lot it took them 4 months to get my air ducting replaced. Then prior it took them almost a year to replace the whole system the technicians burnt wires and did not seal correctly causing black mold in the attic. The technicians broke my things and didn’t not mention it to me I had to check cameras, the technicians also stole from my attic and then later tried to cover their actions. All caught on camera. They are not professional and did not do a good job on the instillation! I would not recommend this company!”

“Elite gave me options in ac systems and prices. They definitely will not try sell to you just anything. A full inspection of my ac system was made then they explained to me what needed to be done. They are very informative and professional. They worked non stop until the full installation was completed. I highly recommend contacting elite for your ac services.”

“Elite performance came as a recommendation from our AC manufacturer and from the moment we contacted them they made every effort to fix our AC. It was not an easy process to resolve and had it not been for the excellent service from our technician Jesus we maybe still without our AC. Thank you for going above and beyond!”

“These guys are very professional, informative and very attentive to my need. Offered several solutions. I would def use them again!”

“Very efficient, and knowledgeable. Communication throughout was great. Very happy with overall experience.”

“Definitely recommend them for awesome, quick and top quality service/product! Call them!”