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Jose Bocanegra

HVAC Contractor · San Antonio, TX

Residential
Active

About

Jose Bocanegra runs an HVAC operation out of Houston, Texas focused on residential heating and cooling systems. The local climate with its extreme summer heat and heavy humidity forces air conditioners to work overtime most months of the year, so homeowners deal with frequent breakdowns and high energy bills when units are not maintained. Bocanegra handles these demands through direct service calls across the city though no founding details or license numbers appear in the records. His work centers on keeping systems running reliably in a place where cooling failures quickly turn uncomfortable.

Bocanegra sends technicians like those mentioned by customers to handle repairs and checks on aging units. Roy Guzman has dealt with him for over a decade and notes that concerns about performance get addressed with recommendations for further tests or other options without pressure. Vernon Davis points out the staff shows real attention during visits and PA Maravi brings compassion to each call while the crew greets people properly. Mary Lou Blancarte has relied on the same approach for nearly thirty years and values the time taken to listen before any work starts. Even with some complaints about communication gaps and accountability on record these patterns show up in how jobs get completed on systems that stop blowing cold air or need new parts installed.

Customers keep returning because the crew moves fast on service requests and explains options clearly without extra costs added on. Quality of the fixes holds up over multiple seasons and pricing stays straightforward enough that long term clients like those with twenty plus years of repeat calls stay satisfied. Communication comes through as listening first then acting on what the homeowner describes about their unit. DIRT Score 4.37 from 88 reviews on Finds.

DIRT Score Breakdown

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88 reviewsView on Google

4.3

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What Customers Say

Love Dr. Bocanegra, have been seeing him for over a decade. If you have any concerns, or additional tests you think might be good to add, he will hear you out and recommend they be done, or give you an alternative, either way he takes his patients into consideration. Very loving and caring.

If you expect a medical office to actually review your medical history before writing your prescriptions, look elsewhere. I had a highly frustrating experience with this office due to poor communication and a total lack of accountability. Upon transferring from out-of-state, the staff stated they did not need my medical records, a decision that ultimately forced a major prescribing error where they ordered the wrong variation of my long-term medication and left me without it for days. When I questioned the mistake, they completely deflected; they tried to blame the pharmacy until I reminded them that the pharmacy only fills what the doctor writes. How am I supposed to know the technical difference between complex abbreviations on a bottle, especially when I didn't even know two different versions of the same medication existed? When I found out this version acts completely differently, the receptionist dismissively told me the doctor said "it's okay," forcing a stressful back-and-forth just to get them to re-order the prescription I’ve safely taken for years. To top it off, when I went in person with the unopened bottle to talk about a refund, a staff member (not sure if he was a doctor) flatly told me that he couldn't help me get my money back, it was my fault and that I should've known, shifting 100% of the blame onto me. Had this office simply accepted the records I offered, this entire mess would have been avoided. They chose to fault the patient rather than take responsibility for their own lack of diligence, and I paid the price both financially and with my time. Needless to say, I have already switched primary care doctors.

I've been going there for years. They really take care of the patients. PA Maravi shows much compassion for her patients. I really love the staff. They always greet you with a welcome and a smile.

Dr bocanegra has been my dr for the past 29 years. I always talk about him to people i meet.he loves his patients takes his time to hear you , very caring. May god keep him for another 29 something years.

I’ve been coming here for a couple years and I love it. Every employee is so sweet, the doctors are so supportive and thorough.

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