Richard'S Heating & A/C
HVAC Contractor · San Antonio, TX
About
Richard's Heating & A/C works as the go-to HVAC company for folks in San Antonio, Texas. They take on heating and cooling jobs across the city where the heat can wear down systems fast and sudden cold snaps still call for solid furnace performance. The team brings years of hands-on experience dealing with the kind of wear and tear that Texas weather throws at residential units. Homeowners around here run into issues with air flow, refrigerant levels, and units that just stop cooling when the temperature climbs. Common calls involve checking compressors that fail under constant use or replacing parts on older models that homeowners have had for a decade or more.
Richard's Heating & A/C sends techs out for quick diagnostics on air conditioners that quit blowing cold air. One call came in at eight fifty in the morning and the crew had the unit fixed and running by nine fifty six. They handle full replacements too like swapping out a heat pump that was installed wrong before and caused nothing but trouble. Technicians check every part of the system test operation and locate the real problem instead of guessing. Response times stand out with one tech arriving just over two hours after the initial call on a Friday and getting everything back online in under fifteen minutes. Another job saw the same fast arrival with the air flow restored before noon after a simple test and repair.
Customers keep mentioning how fast the response comes and how the work holds up without extra visits. The price comes in reasonable and the office staff stays polite when taking calls about emergency breakdowns. Quality shows in the way techs explain what went wrong and make sure the fix lasts through the season. Speed gets high marks when units go down during peak heat. Communication stays clear from the first ring to the final test run. DIRT Score 4.58 from 77 reviews on Finds.
DIRT Score Breakdown
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What Customers Say
“The tech cane out about an hour after I called. He was very professional and helpful. He checked everything, tested it out and found the issue. I really appreciate the respective service and knowledge Definitely recommend and will use Richards again in the future if I need HAVC help”
“I called at 8:54 am on a Friday morning. The tech showed up at 11:00 am! Talk about fast. They had the air up and running in less than 15mins! Excellent customer service and a quick response. Highly recommend…..Ty”
“We had to take a leap of faith to replace a lemon heat pump that had been improperly installed by a disreputable HVAC contractor. This person not only installed a lemon for the previous owners of our home, but then attempted to gouge us with exorbitant labor costs for warrantied replacement parts after we purchased the home. We selected Richards Heating and Cooling to assess our issues and we haven’t looked back. It was THE best maintenance decision we’ve made since purchasing our home. Every associate I’ve interacted with has been knowledgeable, professional, and courteous. In addition to replacing the heat pump, we entrusted Richards H&A to replace all the old, filthy interior insulated ductwork with new, exterior insulated ductwork. Our home is now heated and cooled properly and the quality of the air we breathe has drastically improved. We signed up for the annual maintenance plan and the tech ensures the equipment is clean and ready for the upcoming season (thanks Tavner!). Moral of the story, folks: you get what you pay for. While Richards H&C may not be the cheapest in town, rest assured you are getting trustworthy people to take care of your HVAC needs.”
“So...this is the real deal from the polite and patient lady who took my call, amazing response time, professional service guy, to the price.... I give this company 5 stars. July 1st A/C unit had quit blowing cold. I Called at 8:50am and they were here fixed problem and gone by 9:56am...impressive.”
“Richard's heating and cooling continues to offer excellent and efficient service. I reached them at seven this morning, and they were out within a half hour and back with necessary parts, to finish the job in less than two hours!!! Thank you! Happy New Year, and God bless!”
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