Statewide Distributing Inc

Statewide Distributing Inc is a company based in San Antonio, Texas that focuses on the HVAC trade. They provide distribution services for heating and cooling equipment to homes and businesses in the area. San Antonio experiences very hot summers that require dependable air conditioning systems to keep indoor environments comfortable. Residents often need quick access to replacement parts or new units when their existing setups fail during peak heat. The company aims to meet these demands by supplying necessary HVAC materials across the state from their location in the city.

Statewide Distributing Inc handles deliveries and orders for HVAC equipment in San Antonio where staff members come across as friendly when they arrive at the scheduled time and unload items quickly for customers. One reviewer mentioned trying to get information on an order shipment without success after sending two emails and a direct message, pointing out that the customer service response left much to be desired. Details about certain products like chile ristra lights being limited to five hours of use at a time have surprised buyers who intended them for holiday use since that restriction was not listed in the online description. Another person praised the robust packaging on preserves that would hold up even under extreme pressure and recommended the red chili mango variety when spread on smoked cream cheese.

Customers consistently praise the friendly staff who show up right on time for scheduled deliveries and handle unloading without issues, along with the high quality of packaging that protects items well and the appealing taste or appearance of certain products. At the same time, there are recurring comments about the need for better communication when it comes to shipping notifications and providing full product specifications upfront to avoid surprises. These aspects of speed, quality, and communication have shaped the reputation of Statewide Distributing Inc in the HVAC distribution space in San Antonio. The mixed feedback on these points reflects both strengths in execution of deliveries and areas for improvement in customer updates. DIRT Score 4 from 38 reviews on Finds.

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“The staff were friendly, arrived at the scheduled time, and unloaded quickly”

“Placed an order and they do not notify you when your order is shipped. Tried two emails and DM and no response. Customer service for this business is the worse.”

“The chile ristra lights are beautiful, but disappointed that they can only stay plugged in for 5 hours at a time. Wish I had known that in advance as they are for Christmas decoration...it wasn't noted in the description online.”

“Wow! The packaging on these preserves is amazing! There is no opportunity for the jars to break even if sat on by an elephant! The red chili mango preserves are unbelievable on smoked cream cheese! So glad I found a place that sells it.”

“I am from New Mexico and Sadie’s and El pinto were always 2 of our favorites Mexican restaurants that we went too. So happy that you carry there salsas . There is nothing like New Mexican cuisine anywhere else but in the Land of Enchantment!”