Tietze Heating And Air Lp

Tietze Heating And Air Lp runs HVAC operations from San Antonio, Texas, and serves homes and businesses throughout the surrounding Hill Country. They began in 1986 handling plumbing repairs in Boerne, Helotes, and San Antonio before adding heating and cooling work while remaining a local family-owned outfit. The crew manages both residential and commercial jobs, keeping systems running through summer heat and winter cold. They take on AC repairs, maintenance, installations, replacements, and duct fixes alongside their original plumbing services, all under one roof.

Technicians handle AC tune-ups, inspections, and full system replacements when units fail, and they also address related issues such as leaks that soak yards or hard water damage to lines. Robert lines up the work and stays in touch with homeowners, while techs like Eric G and Tyler L arrive on schedule, check details carefully, and finish the fixes without delays. Crystal takes the calls and gets crews out the same day when other outfits push jobs to Friday. They redo whole-house plumbing for foundation problems, explain options plainly, and return the next day if needed to wrap up.

Customers rate the outfit high because the repairs last, crews respond fast even on short notice, prices stay straightforward, and communication stays clear from first call to finish. Reviewers mention techs who show up prepared, stick to the schedule, and sort out problems without extra trips or surprises. That steady record on quality, speed, price, and communication builds the strong results. DIRT Score 5.0 from 1158 reviews on Finds.

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“I had an excellent experience with Tietze Plumbing, Heating and Air! From the moment I contacted them, their team was responsive, courteous, and very helpful in setting up an appointment that worked with my schedule. The technician arrived on time, was highly professional, and took the time to thoroughly inspect the issue before explaining the solution in a clear and straightforward way. I really appreciated their honesty and attention to detail - they made sure everything was done correctly and didn’t rush through the job. The work was completed efficiently, and the area was left clean and tidy afterward. Their pricing was fair and transparent, with no hidden surprises. It’s clear they take pride in providing high-quality service and genuinely care about their customers. I would definitely recommend Tietze Plumbing, Heating and Air to anyone looking for reliable and trustworthy plumbing and HVAC services!”

“We recently needed our whole house plumbing redone due to multiple foundation leaks. We worked with Robert at Tietze plumbing who was professional and super communicative regarding my repairs. Our technician Eric G was knowledgeable, professional, and paid attention to detail. We were very fortunate to have him work on our plumbing system which was a complex job. Eric took the time to explain what he was doing each day and also answered all of our questions. We appreciate all of the assistance and work. Eric did an amazing job! We highly recommend Tietze plumbing to anyone for their plumbing needs.”

“We had issues with hard water affecting plumbing in our house. I made an appointment online Friday morning and immediately had Tyler L. Scheduled, he came and explained everything to us, and came back the following day (Saturday) to finish the job. He had great customer service, and even explained options to prevent these issues in the future with other services Tietze offers. Super impressed, will definitely refer tietze to family and friends due to the service, price, and responsiveness. 5 star experience, and want to say thank you to tietze!”

“My 90 year-old dad had a leak in the yard where it was completely saturated with water. SAWS said that they couldn’t send someone out until Friday. Another company that we called said they couldn’t come out till Friday as well. I called today at around 12 noon. Crystal was very polite and she checked right away to see if they had anyone that can go today. It was scheduled between 2 PM to 6 PM. Brian gave me a call, told me he was 30 minutes out at 1300. This was even before the scheduled time. Brian showed up to my dad’s house. My uncle was there to help. They identified the leak right away and Brian got to work on fixing it. He did some checks to see if it wasn’t leaking anywhere else and it wasn’t. My dad was completely overwhelmed with happiness because it was fixed the same day . I have nothing to compare the prices to, but a lot of the reviews on here said their prices were fair market prices and they had no fee for coming to look at it. Overall, I would recommend them and I would call them again if My dad ever has issues. Thanks, Brian and Crystal”

“Dylan did a great job installing a replacement hot water heater. He thoroughly answered all of my questions before and during the process and ensured the warranty on the old unit was honored. He walked me through the completed installation and made sure I understood the new controls and settings. Very nice and knowledgeable. This is the second set of work they have done for me the first being a whole house replumb due to aging pipes. Excellent service both times. Will definitely be using them for future needs.”