Smart Decisions Sds Inc
HVAC Contractor · San Marcos, CA
DIRT Score
License
#1060126
DIRT Score Breakdown
9 reviewsView on Google →
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What Customers Say
“Edgar and the team were very professional and knowledgeable! They went step-by-step explaining pros and cons of every option we considered and patiently responded to all our questions. The pricing for the options they offered were very easy to follow which I greatly appreciate, especially when choosing such a big improvement. We decided to go with duel fuel heat pump option. At the days of installation Igor and the team came in prepared, put in floor protection, kept the noise to minimum and responded to all the questions we had along the way. They suggested an improvement with the thermostat location which we loved. When the work was done Edgar made sure to walk us through how the duel heat pump works and recommended we call him if there any additional questions. I would recommend this team of professionals to anyone who wants to get quality product installed by quality professionals! Thank you so much, Edgar and the team!”
“Absolutely phenomenal. We were initially assigned Smart Decisions by our home warranty company. With a bad taste in our mouth, already, from dealing with a crummy home warranty company and this being the 3rd company they had to send out to fix our furnace, we had low expectations but took our chances, nonetheless. Well, we sure had egg on our face. They did an absolutely phenomenal job fixing our furnace. They were extremely informative, very professional, clean, polite, the whole 9 yards. When it came time, we did not hesitate to call them, first, when it was time to replace our AC and they left the same impression with that install process, as well. Feels good to know exactly who to call for our future HVAC needs. Thank you, SO much, Edgar!”
“Edgar (the owner) was very knowledgeable and efficient, and his pricing very fair. We called him on the weekend, and he was out at our place 1st thing Monday morning. We needed coolant added and a bad capacitor replaced in our A/C unit. Edgar actually showed us the readings on the meters for both and explained exactly what he was doing. He went into great detail explaining everything but did so in a way that was understandable. I went inside to get him a check while he was doing the work and then after returning and paying, he showed me several other smaller items he noticed, including a few additional parts needed which he replaced at no cost. They were minor, but he didn't nickel and dime me like some would have. He also answered my questions about eventual replacement cost options and models as well as what was involved if we wanted to move the unit away from the house to clear space in our walkway and reduce noise. Very pleased overall, would not hesitate to call again.”
“We hired them to replace our AC after they did a great job on a home warranty call earlier this year. They were responsive and able to replace our AC quickly. The new unit has already dropped our energy use.”
“They replaced my 25 year old home furnace and also a new thermostat. Awesome job, great price, good people. They were recommended by a neighbor and we’re glad we used them.”
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