So Cool Service, LLC
HVAC Contractor · San Marcos, TX
About
So Cool Service, LLC takes on HVAC work in San Marcos, Texas. They handle air conditioning repairs, heating system fixes, new system installations, and furnace maintenance calls for homes in the area. The company fields service requests for both routine checks and sudden breakdowns, with technicians such as Jesus, Diego, and Artie handling the day to day jobs.
Homeowners call when the AC quits cooling on hot days or when leaks appear in attic lines. Jesus has come out the same day to drain lines, clear errors left from earlier installs, and get units running again while working directly with warranty companies. Diego and Artie have fixed units in rental properties, replaced parts on older systems, and left the work area clean after each visit. Reviews note cases where the crew diagnosed issues without pushing new equipment and returned at no extra charge when a unit failed again shortly after the first repair.
They answer calls on Saturdays and often arrive the same day or the next morning, even for after hours requests. Technicians explain the problem on site, quote prices upfront, and avoid extra charges. Service stays limited to San Marcos and nearby spots where the calls come from, with crews keeping older units going at steady costs and showing up ready with parts on the truck.
The posted reviews give the company a 4.9 rating. Common points include fast response on emergency calls, straightforward explanations during the work, and reliable fixes that hold up over time without pressure to buy more than needed.
Service Areas
DIRT Score Breakdown
121 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“From beginning to end, nothing but professionalism. No bs or up selling. Just straight truth of what’s going on and best way to make the most of your money. Cleans up thoroughly after his job. Had to clean my unit, my wife told him not to worry and that she would mop. So cool wouldn’t hear of it and cleaned up. You want an honest family man business? Hire them. So good, you’ll call him back for all your so cool needs. Definitely a call back King.”
“I called at 4:45 on a Monday and was fully expecting them to come the next day but Jesus picked up and was able to come fix my AC the same day. He was insightful, kind and had a lot of Integrity. He answered all the questions I had and was happy to show me what the issue was, and he worked with my home warranty company to help get that taken care of as well. After a long day of working from home in a room with no AC on a 98 degree day I was not in a great mood and Jesus turned a rough day into a great one. As a first time homeowner it seems most people and companies are just looking to extract as much money from you as possible, but I did not feel that way at all with this company or Jesus, and that is rare. Thank you getting me taken care of! Myself, my wife, and my cats all appreciate your hard work.”
“Jesus and his team was awesome. Extremely understanding of my situation, came quick to help, was one of the most honest interactions I've had with a repair service in many years. Jesus has earned my business for life and cannot recommend him enough.”
“Was recommended So Cool Service by a friend and highly recommended especially in new builds and HOA communities. Called them out for having a leak in my unit in the attic. Lines were drained, systems were checked and fixed errors the original installers did. Detailed description on everything they did, didn’t force anything or products on me and all around a great crew. Military friendly and again, I recommend this business if you are dealing with high humidity and A/C problems.”
“My A/C wasn’t cooling, and So Cool services came out on the same day and fixed it quickly. They were very professional, friendly, and fast. I would definitely recommend them!”
“Jesus and Diego did a fantastic job! They were professional, fast, and efficient in making the repair. They arrived on time, quickly diagnosed the issue, and had everything up and running in no time. The work site was left clean and tidy. I highly recommend them for any air conditioning needs—great service all around!”
“Ever since they put a new unit for my house it has been running nice and cool. Best HVAC company out there!”
“Thank you! Diego & Artie for your fantastic work, got my A/c up and running in no time! Always a pleasure doing business with you!”
“Awesome service. Answered on a Saturday, showed up exactly on time, fixed it fast and correctly. Super great service”
“I was SO impressed that the warranty information was processed without much input from me. All I had to know was the date I closed on the house.”
“Nice guys, great service. Explained everything as they were working. We will keep their number in our phones. 😃”
“Very personable and professional. Prompt return call. Fast to repair unit. Will call on again. Thanks”
“So Cool LLC Air Conditioning is an excellent company. They came out the same day and were done in about 30 minutes. Jesus took very good care of our HVAC problem. His prices are very reasonable, his customer service is exceptional! Will definitely call on them again. Thank you Jesus and team at So Cool LLC!”
“Our AC stopped working suddenly during the summer and they were able to come by the very next morning. They were super friendly and honest people! Got our AC back up and running the same day and were more than happy to explain what they did without changing us an arm and a leg. They mentioned it may go out again as they were troubleshooting the first time. The AC unit stopped working again a few weeks later and they came back to fix it without charging us again and it's been working great since! Highly recommend!”
“Super fast, same-day service! Flexible with all sorts of options, super communicative, and provided lots of great education on our AC unit. Great people (Jesus), highly recommend!”
“When my AC stopped working I wasn't sure who to call, this being my first time dealing with this type of repair. Noticed the companies sticker and number on the side of the unit, I reached and was able to make an appointment for the following day. I am beyond grateful for Jesùs and his immediate response. He was fantastic, super polite, extremely professional and was beyond helpful. He fixed my AC and I didn't have to pay nearly the amount I thought. Thinking I had to replace my AC I was told I didn't have to and it still had many years left on it. I absolutely encourage anyone in the area looking for fantastic service, get in contact with So Cool LLC.”
“We have used So Cool several times recently to take care of rental properties. They have provided outstanding service. They are prompt, reliable and trustworthy and have been very helpful and easy to work with. They have kept out older units working well at a reasonable cost. I highly recommended them. I just wanted to add an update. We have continued to use So Cool for many jobs, both big and small, over the last few years. They have done an outstanding job and we appreciate that we can trust them to give us honest answers about when we can repair an old unit and when it’s necessary to replace. They have been able to problem solve and fix issues that other companies could not. They are fair and reasonable and help us avoid unnecessary expenses while still providing high quality work. They are consistently professional, reliable and careful about clean up after a job. We wouldn’t use anyone else!”
“Absolutely fantastic service! Our AC went out the night before, and our house was sitting at 88 overnight. I called So Cool this morning and they came out right away and fixed our AC!!! Jesus was so nice and explained everything to my husband and I so we felt comfortable making the right decisions for our system. Will definitely be using them again!”
“Jesus from So Cool is such a kind guy! The service was quick from my first call (I was seen in less than 24 hours) and Jesus was thorough in looking at my AC. Prices were discussed upfront with no hidden fees. The So Cool Van had all the products needed for my AC repair so I only needed the one visit and my AC was fixed! I will definitely be recommending them to others in need and will use again in the future if needed.”
“Jesus and Diego were terrific and appreciate them so much. They gave me options for my current system and advice for future replacement. So Cool was referred to me by a neighbor and so glad they were! True local business!”
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