Palmer Heating and Air Conditioning

Palmer Heating and Air Conditioning operates as a local HVAC outfit based in Siloam Springs, TX. They focus on heating and cooling systems for homes across the area and into nearby parts of Northwest Arkansas. The crew handles everything from routine upkeep to full system swaps, working with standard residential setups that most houses around here rely on. Homeowners in this part of the state deal with hot sticky summers that push air conditioners hard and occasional winter cold fronts that test furnaces, so having a reliable crew nearby makes a difference when something quits on a weekend.

They cover AC repair and heating fixes along with new installations and regular maintenance visits to keep units running through the seasons. In Siloam Springs the work often involves dealing with high humidity that leads to coil freezes or drainage clogs during peak summer months, plus emergency calls when a system fails overnight. Technicians show up with the tools to diagnose electrical issues, replace worn compressors, or set up whole new duct runs without dragging the job out longer than needed. Homeowners around here face the same pattern every year where one bad heat wave or cold snap exposes weak spots in older equipment, and these guys step in to get things back online before the house turns into an oven or icebox.

Customers note steady performance on response times and solid results on the jobs completed, though the overall marks reflect room for improvement in a few areas like keeping costs down on bigger repairs. The feedback points to clear explanations during service calls and decent follow through once the work starts, with most reviews highlighting how the team shows up prepared for the conditions common in this climate. DIRT Score 3.7 from 34 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

““Emergency AC repair on a 100°+ day: Called at 8 AM, tech stephen was here by 10:30, diagnosed and fixed a failing compressor issue same day. Super knowledgeable, respectful of our home, fair price, and explained everything clearly. Our house was cool again in hours. Best HVAC experience we’ve ever had—highly recommend!” Thank you Palmer Heating and air for saving the day.”

“Honest and incredibly knowledgeable. Helped tune up my system for the summer and answered all of my questions. Highly recommended”

“We had a really great experience. Adam explained things to us in terms we could understand and was honest about the repair that was actually necessary. I would recommend Palmer heating and air without reservation.”

“Super grateful for Palmer Heating & Air! They were able to squeeze us in at the last minute for a quick PM on both our rent house and our current home. Showed up on time, got everything checked out fast, and were super easy to work with.”

“If you're having heating and air issues, call Palmer Heating and Air. Andrew and Steven were the techs and boy, were they on top of things. They showed up at the scheduled time and fixed the problem at a reasonable price. Adam, the owner, while inspecting the work, was also a very knowledgeable, friendly, and sharp guy who knew his stuff! All were very good with customer service and great to work with! I highly recommend Palmer Heating and Air!”

“Palmer heating and air was great! Andrew came out to us quickly and was very explanatory of what he was doing and why. Our system that consistently had issues now runs like a dream thanks to his help. Highly recommend!”

“Andrew and Jacob were able to do a quick and seamless job at our childcare facility. They were professional and polite. We did expect them days sooner than expected, then when the day came, we were told they would be here within a certain time and they were late. So communication about scheduling could have been better. But overall, they did a good job.”

“Highly recommend! Jacob was fantastic!super easy to work with. This company seems to be very fair and nice. Breath of fresh air with all the hustle and bustle of Bentonville being so Contractor poor this company is amazing.”

“My ac stopped working and I was worried for the upcoming hot week(80 plus) with my pregnant wife who is very cranky when she’s hot. I called around to see who could get there first and Adam was ready to help! They came over and fixed it immediately and now it stays very cool in my house!’ 10/10 will be using Palmer from now on!”

“Steven and Sam came and saved the day! They were so nice, respectful, cheerful, and truly amazing at what they do! Put in an entire new unit and got us air again! So thankful for them, their incredible work, and their awesome hearts!!!!”