Sage Gossett A/C & Heating

Gossett A/C & Heating runs as a family owned operation based in Longview, Texas, where they have handled residential and light commercial HVAC work since 1972. The business focuses on air conditioning and heating systems for local homes and small properties, dealing with the demands of Texas heat and the need for steady performance year round. Their approach builds repeat business through honest dealings rather than flashy promises, and they avoid maintenance plans that hit customers with extra upfront costs. Longtime employees form the core of the crew, bringing years of hands on experience to every job in the area.

They perform full system replacements, new unit installations, and routine service calls for problems like units that stop cooling or develop drain pan leaks. In one case a crew showed up on a Saturday to swap out an entire air conditioner and furnace so a homeowner could host visitors on Monday, working through the afternoon in a hot attic until nine at night. Another customer had both homes fitted with new HVAC setups across multiple units plus regular twice a year checkups handled by contacts like Michele and Lee. Technicians such as Veronica schedule repairs quickly for issues like poor cooling and walk through the fixes on site, while others handle the full range of installation and maintenance tasks without delays.

Homeowners in Longview keep coming back because the work gets done on time, the repairs hold up, and the prices stay reasonable without surprises. Reviews highlight quick responses even on weekends, clear explanations during visits, and solid results on everything from emergency installs to ongoing maintenance. The team earns trust by showing up prepared and finishing jobs right the first time. DIRT Score 4.5 from 37 reviews on Finds.

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“Have nothing but good things to say. Not only did they arrive on time and were very professional but they also walked me through each step of the way. They installed a new a/c unit and furnace for me. The customer care before and after installation are unmatched. They provided me with the best prices in town and they looked out for my family and I. We now have a system that is more efficient and longer lasting. I know it sounds like a fairytale but that was just the ease and transparency of working with them. Definitely recommend for anyone looking to get their unit serviced or in the hunt for a new one.”

“Gossett AC has been our contractor of choice for over 11 years. They’ve replaced the entire HVAC systems in two of our homes—two units in each home—and have provided reliable biannual maintenance. Michele and Lee are our main contacts, and both are incredibly responsive. From installation to service, their team is consistently punctual, professional, and attentive to any requests we make. We truly cannot say enough good things about this company. Finding such a trustworthy partner in today’s world is rare, and we consider ourselves very fortunate to have found them.”

“My air conditioner quit working on a Friday and I was expecting company on Monday. Gossett A/C was able to put together a team to install a new unit on Saturday. They worked all afternoon in a hot attic and completed the work at 9 pm. I spoke to a couple of the guys: they had other plans that day but said Gossett called and they came. All had a good attitude and did a great job.”

“I called a few weeks ago for my AC not cooling. Veronica was great at getting me scheduled quickly. The tech, I cannot recall his name, that came was very nice and explained everything he was doing. I did call again today after noticing a leak from our drain pan, Veronica again was very helpful in getting me scheduled right away to have this addressed and Christian was the tech today, he also was very helpful got the leak fixed quickly and explained everything to me, which I appreciate. I will definitely reach back out for any AC needs.”

“Following a disaster of a situation with the first service provider sent out to service our old unit we decided to break down and get new unit. Gosseettt went above and beyond in terms of their responsiveness and we had a new Trane XL brought in as a replacement. Service techs Jose and Marcus were on time, kept me up to date and did a great job with the install. Highly recommend their services! EM”