Environmental Matters Hvac

Environmental Matters Hvac works as a locally owned HVAC contractor based in Houston, Texas. The company focuses on residential and commercial heating, cooling, air quality, and refrigeration needs across neighborhoods such as Cypress, River Oaks, Hunters Creek, Bellaire, and West University Place. With more than 44 years operating in the greater Houston area, they install and service equipment from all major manufacturers while offering 24-hour emergency response for urgent breakdowns. Homeowners and businesses in this hot climate rely on them for steady performance during peak summer months and after major storms that strain systems.

Technicians handle residential AC repairs, heater installations, mini-split setups, pool equipment service, and annual maintenance plans that cover thermostats and air purification products. On the commercial side they manage system repairs, humidifiers, refrigeration units, and financing options for larger jobs. Specific calls show Randy responding two days after a hurricane to fit a soft start kit on an AC unit at a fair rate, while Randy and Kevin completed another soft start installation plus a tune-up by demonstrating before-and-after performance numbers, replacing an outdated disconnect switch still carrying power, and clearing a wasp nest from the equipment. These details reflect their hands-on approach to both planned service and unexpected fixes.

Customers repeatedly praise the team's polite manner, reasonable charges, and consistent follow-through on maintenance and new installs without repeated callbacks. Reviews highlight how the technicians explain work clearly and handle both routine tune-ups and storm-related repairs with the same level of care across multiple properties. This pattern of speed, quality workmanship, and straightforward communication builds the strong record. DIRT Score 5.0 from 134 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“DO NOT USE THIS SERVICE FOR YOUR HVAC NEEDS!!!. Year before last I signed myself and my elderly mother up for the service maintenance agreement after he installed a new unit at my mother's house in June. Cost was a little over $1000 for both homesteads. Neither one of us received the actual service! Fast forward and my elderly mother paid Randy another $400+ for the same service that was NEVER honored in the first place! This agreement was also non-existant, and magically the service agreements didn't exist in his system...again!!! Well I have the cancelled checks to prove it. When we tried calling the original number given to us, he repeatedly just hangs up on us. Had to look him up online to find the new number, or to see if he was still in business but now he won't even talk to us. That activity in itself speaks mountains about the non-ethical business practices Randy has. I was previously warned about Randy, but gave him the benefit of the doubt because he was a friend of someone I knew. Needless to say they were right and he is nothing more than a common thief that will not honor his contracts/agreements. Do yourself and your bank account a favor and find a reputable company to handle your HAVC needs.”

“Randy did an amazing job. He came to our home two days after the hurricane and installed a soft start kit for our a/c unit. He was so polite and charged us a VERY reasonable price. Thanks so much Randy.”

“Randy and Kevin came out to install the soft start on my AC and do an AC tune up. These guys are awesome they fit the soft start in the unit, showed me before and after performance #s, killed a wasp nest lol, and had to update the AC disconnect switch because it still had power running! Highly recommended. Fast response. Quick appointments. Kind and Professional. CALL THEM NOW!”

“Randy and his team are highly trained, professional and experienced! They have provided regular maintenance and great service on new installation and repairs in both my current and previous homes. I have never, not once, been disappointed in their service. They just take care of me and I don't have to worry.”

“Randy is the best!! He came out today to diagnose and fix an intermittent problem with my AC. He did it very quickly all while teaching someone else!! He is extremely knowledgeable, which makes him efficient and very effective.”