A&E Mechanical

A&E Mechanical operates as an HVAC contractor from its base at 1700 block of South Broadway Street in La Porte, Texas. The business handles air conditioning repair, maintenance, and installation along with heating work, commercial refrigeration, and appliance repair for homes and small businesses in the area. Eli Garcia oversees operations and fields service calls while Irma handles scheduling and customer questions. The company also supplies heating equipment and insulation services when needed.

Customers report repeated needs for same-day air conditioning fixes during summer outages, furnace replacements in cold snaps, and mobile home unit repairs that other outfits turn down. Eli has diagnosed compressor problems late in the evening and ordered parts quickly so homes regain cooling within hours. Alfonso and Elizabeth have completed installations that restored comfort after long periods without working systems. Irma coordinates responses that reach seniors and families facing multi-day waits from other providers, and techs such as Joseph and Mark have explained findings on site before starting work.

The company answers calls and website messages within minutes and often arrives the same day or evening. Reviewers note competitive pricing compared with other quotes received, clear explanations of costs and options before work begins, and crews that clean up after jobs. Service covers La Porte and nearby Houston spots with hours that include weekends and after normal business times when emergencies arise. Communication stays direct through Irma and Eli, with follow-up calls to check on completed repairs.

Reviews total more than twenty entries with an average near four stars. Recurring comments praise fast arrivals, honest assessments that avoid unnecessary parts, and consistent results from named techs like Eli and Alfonso. A smaller number of entries mention higher than expected charges on certain repairs and repeat visits for the same units.

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“I’ve used A&E Mechanical for years and they have always been very reliable and very affordable. Eli has always given the best service and given me valuable information when I have needed his service. I would highly recommend!!”

“Ok, listen up friends! This company is unbelievably AMAZING! I have had them come out twice now and every time it has been a great experience!! They saved me from the heat when my air conditioning went out in the heat of summer. They came out the same day. I spoke with Irma (she's amazing) and when I told her we have been waiting for days for someone to help us and we were seniors, she got someone out there within hours! At this point, I didn't care what the costs were because I was CRAZY HOT!!! They were so sweet and very reasonable. They sent out Miss Vicky and my husband was a little skeptical, but when she got through he said, "That lady knows her stuff". Anyways, I can not recommend this company enough!! I am the pickiest person and very being in customer service business for years myself, very hard to please. I have to say they are highly customer oriented! I called Irma, to tell her NOT to send Miss Vicky out here ever again, she hesitated and asked why? I then laughed and told her because I was gonna just keep her cause she was just so AMAZING! Ok, I am rambling, but trust me when I find a GREAT COMPANY, and GREAT SERVICE, I want everyone to know! THEY ARE THE BE”

“My heat stopped working at a bad time of year. Eli came out to diagnose the issue around 9PM after I left a message on their website around 8PM. I was impressed with the quick response. I ended up needing a new furnace and I felt the price, professionalism and fast replacement was fair for the price. Eli also informed me of other issues that he took car of quickly and professionally. All techs involved with the big job cleaned up after themselves very well. I will definitely do business with A&E again!”

“A&E is always reliable and ready to help. I needed Garage repairs since termites took over. I didn't even realize it until beams started falling. Irma is always so kind and ready to answer questions to keep everything on track. Eli is so knowledgeable and has worked first on AC/Heat and now with home Contracting needs. The guys that came out were all extremely courteous and explained what they were doing. Irma even recommended Pest Control. Anyone associated with them are worth giving business to. Kind, helpful and trustworthy. Their work is superb. Blessed to have them in my corner.”

“Eli is the real deal: professional, knowledgeable, and honest. He replaced our AC condenser and was upfront about all the costs and options, clearly laying out everything we needed to know to make a well-informed decision. I got multiple quotes, and his team still offered a competitive price. The work was done quickly and cleanly. Highly recommend - 10/10.”

“Eli came out the same day we called and he worked really hard to order the part we needed. There aren’t many places that do mobile home repairs for AC, we were so happy with the service we got! Alfonso installed the unit, and worked very fast to get us cooled down again. Our room hasn’t been cooling in a year, and we’re now cold (which is a blessing). I can’t recommend this company enough. They communicate, and help you to know exactly why they are recommending repairs. They don’t just want money- they actually want to help people. 10/10”

“We have been dealing with A&E for approximately three years, and have had an awesome experience with Irma who is always on top of communicating with customers. If you are fortunate enough you may get the most professional service guy” Alfonzo “ is knowledgeable and has made our home the “coolest” he knows what he is doing and also give him Five stars in assessment of complex analytics and expedient repairs. Thanks A&E .”

“Did a very good job and was extremely knowledgeable. Also, he explained his charges and was less than the competition. Warrants his work and the materials he uses. He also helped out with a generator when I was without power for 9 days When my a/c outside unit went out a couple of years ago, he installed a temporary air conditioner in the living room window until the new unit could be installed. Beat other companies by several hundred dollars. He will not install crap or bad parts. Nor will he try to sell you goods or services you don't need. Goes beyond regular service. Very satisfied with A&E MECHANICAL”

“I use A&E mechanical when I need assistance with my air conditioning and heating problems. I feel very confident in the service I received then and now by Joseph. He is very professional, courteous and knowledgeable. Also I would like to mention Irma who is the first person you talked to. She is very friendly, professional and very knowledgeable in A&E Mechanical products, I really do appreciate her and the honesty of this company”

“Home AC repaired in less than two hours from the time I called!! This company is great!! I called and Eli answered right away. I told him I had no AC in my house. He got back to me as promised in about 5 minutes. Then about 20 minutes later Elizabeth shows up at my door tools in hand. She checked the unit outside and the unit in the attic. She said everything looks good upstairs but you are going to need a part for the compressor unit. She was gone for about 30 minutes getting the part. Then installed it in about 10 minutes and fired the unit back up. Cold air started blowing right away!! I barely broke a sweat before my house was back to an ideal temp. I feel sorry for anyone needing AC work that lives outside of A&E Mechanical's service area. I highly recommend A&E. Great People! Great Service! Great prices and super fast!!”

“We inquired online about replacing our HVAC system and had shopped around until we found A&E. The owner came to our house on a Sunday and gave us an amazing quote and told us exactly how everything would go and no beating around the bush like some of the other companies did. He took his time and made sure we completely understood how everything would work etc. The guys rolled up two days later and installed our new system. They guys were very professional, polite and cleaned up after themselves. I have zero complaints and would recommend them to anyone looking for a great company to service any of your needs. They have a super sweet lady that calls to set everything up and follows up with you to make sure you are satisfied She also called me the morning of to let me know they guys would be showing up any minute. I cannot say enough good things about how great A&E Mechanical was to us. Thanks y'all!”

“Eli was very prompt and professional. He and his team worked with my schedule and were able to determine the cause of my AC issue and have it resolved within days of my service call. I am very thankful I found them before I used a bigger company who would have charged me double what A&E Mechanical did. They went above and beyond what I ever would expected and still are. I have received several phone calls from Eli concerning the status of his work. I would highly recommend this company to anyone who is looking for a dependable, hard working, honest company.”

“I'm not sure why there is a few bad reviews. Eli and Irma (along with the rest of the crew) have been more helpful and friendly than most. I have used this company for a year now and never have had an issue. They have done many repairs and will do many repairs because I refuse to go anywhere else. Irma is professional but caring and Eli will do everything he can to find the problem. It doesnt feel like you are just a customer number waiting for service but a friend that needs to help. I have and will always recommend this company. If you're looking for a company that can help with many things, my husband and I highly recommend this company. Feels like friends not just another customer!”

“(Revised Review) A & E Mechanical rescued my "hot" upstairs from a broken air conditioning unit at my home on July 4, 2016. Mr. Eli (from A&E Mechanical) contacted me and, much to my surprise, was able to fit me into his schedule for repairs later in the evening. The rates are a bit expensive and now knowing the base price of a capacitor (which turned out to be the only problem) was a bit of a price gouge. He didn't try to scam with hidden fees, but didn't give an accurate quote before beginning the work. After he finished the work, then that's where you find the expensive cost to do business with A&E services. Also, he did try to sell me a "recommended" service plan. I contacted the company again (hoping for a return customer discount, silly me) for another problem concerning one of my other HVAC units and this other service technician was clueless and didn't do squat. He squirted water to see if a leak was present on my A/C coil in the attic, then proceeded to "allegedly" put an additional freon charge into the unit which still didn't fix the problem. Oh, but he didn't hesitate to charge exorbitant fees for doing nothing to resolve the issue. I had to call another "real" A/C guy ”

“I don’t even know where to start. This has been the most problematic unit I’ve ever seen. I’ve had a twenty year old unit that worked better than what they sold us. Every time they come out it’s a different solution to the same problem. They are the only company to ever touch this unit as well. It’s almost to the point I want to have a different company come install a different unit. You pay for the service contract and what do you know, something’s not covered when they come look at it again. Maybe we got a lemon, but at some point I’d hope they would feel the same and agree. In four years time they have probably worked on this thing more times than I would like to remember. I’ve spent so much on this new unit, fixing it every time it breaks down, its not even funny.”

“I had a call back in 20 minutes and he showed up to diagnose my issue with kindness and was honest about everything. No ounce of greediness which I fully expected because of the world we live in today. He was straight forward and I would highly recommend because I came home at 630 to a non working ac unit and when he was here within 30 minutes and it was fixed. My family can sleep in the ac tonight instead of getting a hotel room and I'm forever grateful. Again I highly recommend”

“The VERY WORST OWNER. I authorized in advance for a leak to be repaired and it didn't last a month. I waited a month for a response from the owner ELY GARCIA after a tech came back out and said the leak was in a different place could not be fixed. I asked for a refund just for the leak repair and not the service charge or freon. He told me no and only offered excuses. I WOULD NEVER RECOMMEND THIS COMPANY.”

“Mark was great. Ask for Mark. I just had them come out and check my ac system to make sure it was running as it should. Mark was professional, answered all my questions and explained more in one hour than 2 other a/c companies ever have. As a side note, they called me to postpone my schedule date....because they had customers out of a/c completely. This tells me they aren't just filling invoices. They care about their customers. 10/10 would recommend. Ask for Mark.”

“OUTSTANDING!!! It's sad to say that you wouldn't think that they still have any more companies that are honest and with integrity as I experienced with A & E Mechanical. I was very desparate to find someone to check my home air conditioner since it was not cooling. We are talking about Houston weather in the month of May. Home Advisor website had high and good reviews about A & E. I submitted my request for service and recieved a call back in less than 5 minutes, I was impressed. Ely was able to come out the same day and give me a diagnosis and my options. A company that I initially called a week prior gave me a total different diagnosis and replaced a part which was said to be the issue. But the next day later I had the same issue. Ely didn't try to sell me anything that I didn't need and he was very professional and you could tell that he was passionate about his work. I finally made a decision to replace my a/c unit along with the evaporator coil. These guys took a little over 3 hours to replace both units. Everyone that I came in contact with were so pleasant and professional. Thanks A & E for the first class service and may GOD bless your company with great success...”

“Be sure to get a firm quote from them because despite having two different people ensuring me that the price they stated was firm, my technician, Brad, still charged twice as much as I was quoted. After I requested to speak to his supervisor, Eli, his supervisor suggested him to tell me to add on additional services, even though my technician told me it wasn’t necessary not even 10 min prior and that my water heater was in “great condition with nothing out of order”. After negotiating back and forth, we finally compromised on a price higher than my original quote. Fast forward 9 hours later, my fiancé comes home to find our backyard FLOODED with boiling hot water. I immediately contacted them to see if they could come remedy their mistake. They refused to take any ownership and blamed the fact that “it could’ve just been a bad part”, despite Brad coming out to do a full service check to make sure everything was properly working. Brad told us that night that he would come back the next day at 5pm and would not charge us a service fee and if we provided our own part, it would be at no cost to us. The next day, their secretary, Irma, called to give us another quote that was 4x as much”