A Plus Commerical Kitchens Llc

A Plus Commercial Kitchens Llc operates from Tyler, TX and centers its work on HVAC tasks for commercial kitchen environments. The outfit draws on over 30 years of experience delivering sales and service to restaurant markets. Operators in the region reach out when refrigeration systems or related machinery break down and require attention. They manage requests that involve equipment upkeep along with larger projects such as full kitchen renovations or new installations to keep food service facilities functional.

The company tackles specific HVAC related jobs including walk in refrigeration repairs and ice machine service along with general equipment fixes. Reviews mention cases where a meat saw sat in their shop for several months before an $800 invoice led to its return still non operational. Other accounts note promises of next day visits for walk in units that never materialized or requests for upfront reviews to reduce fees. On the positive side one long term client credits Gary and Kristine with completing over 700 installs and 2000 service calls while standing behind every outcome without hesitation.

Customers give mixed feedback on speed and communication with several reports of missed schedules and poor follow through on promised repairs involving technicians like Kent. Quality and price draw complaints when work fails to hold or costs add up without results yet the consistent notes of reliability come from those who value the team backing their HVAC kitchen work. DIRT Score 2.97 from 21 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We took our meat saw ( which is an intricate part of our business)in for repair. After A+ having it for several months, and after many calls to them. They finally called stating it was repaired. We paid them our invoice of$800.00. Brought our saw back to the plant plugged it in and it was doing the very thing we took it in for. Immediately we called them back told them it wasn't repaired, they stated they would look at it again but it would be an additional $1900.00 for parts. No charge for Labor .. they never even took the saw apart the first time!!, so how did they know what parts were needed to repair it. We were Also told that they were laying off employees due to work being slow. Now they're doing refrigeration work.... Wow!!!”

“I have been using A+ CK for 8 years; they have completed over 700 installs and over 2,000 services. Gary and Kristine are amazing and they stand behind their work, no questions asked. I would highly recommend them to anyone!”

“My husband reached out to this business on recommendation when our walk-in was in need of repair. He was told that someone would be out the next day, but in the meantime if we posted a Google review they would take $20 off the service call fee. We thought it odd to review a business before receiving any service, especially with a monetary incentive. The following day no one calls, no one shows. Four days later, nothing. What a terrible way to do business. Call someone else. Well A+, here's your Google review. Do we still get the $20? LOL!”

“If we could rate negative stars we would. Never been treated worse by a supposed service company. Called last week to have equipment-Kent worked on and get a schedule for the repair. Was told tech would be there on Friday late afternoon or early Monday, but no one called or ever showed. Advised it was on a steep roof so the tech needed a ladder and equipment to reach the equipment. Many phone calls later and after being treated rudely, hung up on twice, and told that the office doesn’t control the technician, reprimanded for not being by the phone to receive their call, the technician finally called and after a short discussion that turned heated from his side was curtly told that they wouldn’t work on the equipment and was hung up on. There are many other companies out there who treat customers with a modicum of respect and I am surprised this company is still in business. I would highly recommend not using this company for ANY related service work.”

“We needed emergency help at Moe's Pizza located in Liberty City,Tx and A + responded immediately. Thank you A Plus and Jakob for your speedy, friendly, and top notch service!! Highly recommend!”