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Air Chandler Heating & Cooling

HVAC Contractor · Tyler, TX

Residential
Active

About

Air Chandler Heating & Cooling runs its HVAC operations right out of Tyler, Texas. The crew handles heating and cooling systems for local homes, taking on installations, repairs, and maintenance calls that come up in the area's tough summer heat. They work with air conditioning units and ductwork, showing up when homeowners need help getting systems back online or sorting out problems that pop up after previous work. The business focuses on straightforward service for residential properties without any extra layers.

They install new AC units in attics and fix existing ones that stop cooling properly. One job involved putting in a fresh unit while also repairing a dryer duct that had issues, getting both done in the same visit. Technicians have addressed AC repairs on units that never ran right from the start, and they handle calls for honest assessments on pricing and what needs fixing. Customers like Amber Melton noted the quick responses and how the team went out of their way on attic installs, while Michael Coker saw solid results on an AC fix at a fair rate, and Kyle appreciated the direct approach on multiple jobs without any runaround.

Homeowners in Tyler keep coming back for the reasonable costs and reliable fixes that hold up. Reviews highlight fast callbacks, straight talk on what the job requires, and work that gets the cooling or heating running without constant callbacks. Quality shows in completed attic jobs and duct repairs done right the first time, with price coming in as a repeated plus for not overcharging on parts or labor. The mixed feedback includes some longer-term AC install headaches, yet the overall pattern points to solid value on speed and communication. DIRT Score 3.85 from 68 reviews on Finds.

DIRT Score Breakdown

Google

68 reviewsView on Google

3.9

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What Customers Say

I would strongly advise others to avoid using this company. I had an air conditioning unit installed approximately three to four years ago, and from the beginning, it has been nothing but problems. I repeatedly called for repairs because the unit never seemed to function properly. Despite being told that parts and repairs were covered under warranty, I was charged on multiple service visits. Over the years, technicians have come out numerous times to add refrigerant (Freon), yet the underlying issue was never properly addressed. Eventually, I hired a different HVAC technician who discovered that a refrigerant line issue had not been corrected during the original installation. He repaired it for $150. Most recently, I noticed a burning smell coming from the unit and called for service. The technician assured me everything was fine and simply added more refrigerant. To make matters worse, after completing the service, he forgot to reinstall the air filter. As a result, the system operated for an entire month without a filter in place. After years of ongoing issues, repeated service calls, additional expenses, and poor workmanship, I am extremely disappointed with my experience. I have lost confidence in this company and will not be using their services again.

I absolutely love the services I have had with Air Chandler. They are prompt getting back to you. You cannot get better prices or service anywhere else around here and they do go above and beyond. The guys fixed my dryer duct while installing a new unit in my attic. I honestly can say I thought good people were of zero population these days but these guys have renewed my hope for humanity. The owner and the crew are outstanding. They had no problems answering all my questions. Absolutely 100% recommend them to everyone!

I've had nothing but good experiences with this company. Very pleased. Pricing was reasonable. I trust them to tell me straight and do a good job. No complaints at all. Thanks :)

Had them come out to fix my AC did a good job with honest price

Mike has been out to my place multiple times for a chronic AC issue. Replaced a faulty outdoor unit and that followed with several days of problems unrelated to the new unit. Mike came out as quick as possible and handled each issue until he finally resolved the problem.....even then he told me to keep him posted. He was always leaving me updates each visit. Just let me say he went above and beyond every time to make sure things were fixed. Incredible service before and after the sale

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