Comfort Consultants

A & R Services Llc operates out of Tyler, TX as a local HVAC outfit that handles heating and cooling repairs for homes in the area. They focus on getting systems running again when units break down, whether from normal wear or bad weather that hits East Texas hard. The crew deals with routine service calls and emergency situations where homeowners need fast attention to avoid freezing or overheating indoors. Work often involves checking compressors, fixing airflow problems, and making sure thermostats and ducts perform right through the seasons. Customers in Tyler know they can reach out when the power flickers or temperatures swing, and the team shows up to sort out the immediate trouble without dragging things out.

Their day to day involves rolling up to houses for HVAC breakdowns, such as the time they fixed an issue right away for one resident who called about their system acting up. During a bad ice storm they stayed in contact with folks needing supplies like wood to keep warm while sorting heat problems, and the owner kept updates coming even when roads were rough. Technicians like Jimmy Avant handle service jobs that include checking equipment and providing proof of work once complete, though some delays on paperwork have come up. They tackle jobs like restoring full function to units that stopped cooling or heating properly, working efficiently to get things back online for families dealing with sudden failures in Tyler homes.

Reviews show customers often note quick responses and solid knowledge when HVAC units need attention, along with professional handling that gets the job done without extra hassle. Speed stands out in cases where issues were addressed on the spot during tough weather, and quality comes through in fixes that left systems running right again. Price and communication get mixed marks, with some praising the effort to help during crises while others point to follow up problems like missing receipts after service. The score sits where it does because of those ups and downs across the calls. DIRT Score 3.33 from 10 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Brandon came out on Saturday without any delay to fix our AC unit issue. He took the time to diagnosis the problem and was able to resolve it upon his research. . He was very knowledgeable and courteous and made sure the unit was working before he left Thank you Brandon !”

“Collin daw was a life saver he came as soon as we called I have heart issues and he got our air up and cooling in no time he was very polite and would and will recommend him over and over he needs a big raise he worked in the heat to help us we gave him water and Gatorade to help keep him hydrated I can not say enough great things he is awesome thank you for having a sweet guy like him on your team”

“Brandon is always very friendly and professional. He explains everything well. I called and was able to get in the next business day which was great.”

“We lost heat weren’t really sure why I called late one afternoon and your technician was out here the next day just exactly when they said he would be here. The guy that came was above. I mean, he was just great. I explained everything listen to what I told him it happened. He make he made the right decisions and got us back online and can’t thank you more and if anything does happen, we’re calling back again because it was wonderful.”

“I have been using Comfort Consultants for several years now. I will continue to use them. They have been very prompt every time I've called. They are professional and courteous with their customers and their work is of the highest quality. I don't hesitate to recommend them when ever given the chance.”