Marathon Service Company

Marathon Service Company takes care of HVAC needs for homeowners in Tyler, Texas. They work on heating and cooling systems that deal with the hot summers and sudden cold periods common in the area. The crews handle installations of mini split units and keep up with regular maintenance on equipment that runs year round. Their technicians also handle jobs that link to plumbing around the house, looking for leaks or issues that could turn into bigger problems inside the walls. They come out when systems fail or need upgrades to maintain comfort through the local weather patterns.

Technicians such as Dale get to water heater jobs early and flush the units while pointing out the buildup that comes out during the process and making sure everything still runs right afterward. Ken spends time explaining the details when adding a mini split, going over choices and how the system operates so owners understand their options before deciding. Mo and Isaac along with their crew arrive when promised, complete the work, clean the area thoroughly, and leave the house looking the same as when they started with no leftover debris from the job. These methods handle both regular upkeep and larger projects that connect to other systems in the home like plumbing checks after spotting a drip in the drywall.

Homeowners note the strong quality in the repairs and installs along with fast responses when something breaks and clear talks from the crew right on site. These points come up again and again across many service calls in Tyler. DIRT Score 5.0 from 535 reviews on Finds.

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“I discovered a drip on the floor in some drywall dust. We had some plumbing done by marathon a little bit ago and it was done beautifully and excellently well and we haven’t closed up the wall yet because we’re still choosing the correct people to put the walls back together. Marathon sent Dale To our house in he looked at the pipes that he had put in and he said I wouldn’t expect it from there. Are you sure I said no. We reached up into the wall and found that above the water pipes that he had installed. There was a drain in the wall that I had improperly done earlier. I’ve forgotten about that drain pipe and it was leaking. In other words, if you don’t know what you’re doing call the professionals. I’m a lawyer not a plumber. I’m learning from this experience that let the professionals do their job. Dale figured it out fixed it and it looks great. I had left Frankenstein‘s drain pipe in the wall. And I think it was by divine Providence that I hadn’t put the wall back together yet. Anyway, thank you so much marathon the piping that you did the previous time fix fixing the drain this Time. I know that the work you did will last years and years. I appreciate your excellence. You can see exactly where the leak was in the old pipe in the pictures.”

“Ken did a great job Explaining the ins and outs of getting a mini split put in my home. He's a teacher, he's an educator, and I was grateful for his insight and knowledge of his product. Because i'm still reviewing the quote options, I can't complete this survey. But once those are reviewed, I'll be able to make a decision. We talked about mini splits, which is an air conditioning/Heating unit that mounts on the wall.”

“Mo and his team with Isaac were prompt and friendly. They cleaned up after themselves and restored my home the way it was. I appreciate their service”

“Dale showed up early and performed routine maintenance on our water heater… flushed. Great job… quick, explained the process and showed results (contaminates that came out, etc.), then confirmed the equipment is in good condition. He also offered to check indoor plumbing, but I declined at this time. Awesome service!”

“I had my furnace fan cleaned so it's motor could spin it easier. It had never been done since install and the air is very dusty here. Mr Kennedy did the work in about two hours and of course I think it could be cheaper but everything costs more now. Marathon does good honest work and their yearly plan does make service cheaper. They make appointments fast, show up on time and know their jobs. Friendly service from the top down.”