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Uptown A/C And Heating

HVAC Contractor · Tyler, TX

Residential
5.0

DIRT Score

Active

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Google

2858 reviewsView on Google

4.9

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What Customers Say

I had an excellent experience with the AC service provided by Emmanuel Olmos. He was professional, punctual, and very knowledgeable throughout the entire visit. He carefully inspected the system, explained the issue clearly, and completed the repair efficiently. My AC is now running better than ever. I also appreciated his honesty and friendly attitude, which made the whole process stress-free. I highly recommend Immanuel and Uptown Heating and Cooling for anyone needing reliable and high-quality HVAC service.

Very pleased with the team and their communication about the warranty claim. All in all, warranty company or not, I would use them again.

Uptown did a great job of troubleshooting and kept my cost strictly to my Home Warranty call-out fee, nothing additional out of pocket. Quality work as well.

Uptown just replaced our 2 ton split system and it was a great experience. I found them very knowledgeable about their equipment and very helpful with cost evaluations as I compared bids. Quality installation done in a day and they filed the manufactures warranty paperwork for us! Nice to find such straight forward sales & service from a HVAC company during the high demand summer months.

Hector arrived earlier than schedule. He was professional and most helpful. They will be back in the morning to finish the job. Update: after Hector came out to repair my AC unit, I subscribed to the maintenance program. He was last at my house in September. Clearly maintenance was not being done and as a result, I had to get a whole new unit put in. No one ever advised me of the mold, etc., I have called them several times to ascertain what maintenance was actually done after receiving these pictures. They have not returned my calls. I will follow up with an attorney for small claims court and the Better Business Bureau. Thank God I was able to replace it with a new unit for $10,000 with all the discounts.

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