Crell Heating & Cooling

Crell Heating & Cooling runs HVAC work out of Oglesby for customers in the Waco area. They handle heating and cooling repairs and installs on residential systems. The owner shows up at jobs to check the work and Justin handles calls from the office. They keep regular weekday hours from eight in the morning to five in the evening and stay closed on weekends though they have come out on a Sunday when needed.

Customers call them for air conditioning breakdowns in summer heat and heater problems during cold snaps. One tech located a needed part on a Sunday and returned to finish the repair so the house cooled again. Others walked through heat issues and laid out each fix option before starting work. They coordinated with an electrician to sort a breaker that kept the new heater from running right and moved a thermostat while patching the wall afterward so the spot looked clean. The heater then held through later cold weather without trouble.

Response comes quick with calls answered on the first ring and crews showing up on time. Prices land lower than other bids in at least one case and the crew stays polite while working inside the home all day. Flexible hours let them fit jobs around customer schedules and they explain mistakes without attitude when a homeowner describes what went wrong. The owner stays on site to keep quality high and the work carries a warranty.

Google shows a five star mark from six reviews with notes on timely arrivals and polite staff. Recurring comments cover clear explanations of repairs fast answers and solid results on both heating and cooling jobs. DIRT Score 3.3 from 6 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Had a super great experience with Crell Heating and Cooling. He came out on a Sunday and fixed our A/C unit in this crazy heat. He has earned my business from that point on. He was very courteous and professional. Told me exactly what was going on. He even had to go find a part on Sunday and came back to get us going. Highly recommend them with any and all your heating and cooling needs. Won’t be disappointed.”

“Great experience with Crell Services! 10 out of 10 and will be using in the future for all out heat/ac needs. Top Highlights: -full explanation of what was going on with our heat and what each possible solution would provide - best price out of 3 quotes we got - took on coordinating with our electrician to make sure a breaker problem would be fixed to run the heater correctly -on time -easy to reach -nice crew (they were in our house a whole day, I want pleasant people around!) -Heater works great and has kept us warm through a couple of cold snaps - the thermostat had to be moved and our wall was patched nicely and I like the new placement better.”

“Let's start with how respectful and well mannered they are. They have fast service with fast response time.They answered on the first call and the owner of the company is at every job to ensure the customer is happy while also making sure the quality of the work is nothing but excellence. I was very pleased with my service I got. I recommend him to anybody, very reasonable on prices with flexible hours while also warranting his work.”

“Called Justin at the office, explained what I did, he VERY politely explained to me my mistakes and told me how to fix them, he then said if I had any issues call him back. You just can't beat that. All of their techs are top notch, they go above and beyond the industry standards. Ya'll are awsome. THANKS.”

“Always very responsive and timely! Would definitely recommend!”