Danco Hvac/R Services, Ltd
HVAC Contractor · Waco, TX
DIRT Score
DIRT Score Breakdown
1298 reviewsView on Google →
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What Customers Say
“Great customer service followed by on time arrival of Techs and communication throughout everyone i had the pleasure of speaking and meeting with. I wasn’t present the day of the installation, but my spouse was though, and she explained that everything went smoothly, techs communicated well with her. Reason for fours stars is because apparently whomever was in the attic unintentionally cut too close to the ceiling light while preparing the placement for the new air duct in our garage to room conversion. So we currently at the moment have half of a rectangle cut into our ceiling, but have been informed they will be in touch to repair the accidental trim they made. Overall my expectations were met besides the one mistake they made, but were all bound to trial and error in life, and they communicated about the incident which we greatly appreciated rather than them be silent about it and us later noticing it by surprise.”
“Customer service was outstanding. Everyone I had the pleasure of meeting and speaking with were extremely knowledgable and incredibly helpful. I was not present at the time of installation but the technicians, Ryker and Luis, were in communication throughout the process. They completed the installation in a timely manner, and their professionalism and cleanliness were top-notch. I was extremely satisfied with their work, and the entire process. I would definitely recommend Danco to family and friends.”
“The technician, Steven, was excellent. He accurately diagnosed our issue and resolved it. He was willing to tell me what checks he performed, why he learned from them, and how we can move forward in the quickest and most cost-effective manner. Steven was transparent with me, and I found him to be courteous and trustworthy. The diagnostic was around $80, and the replacement part was over $600 (blower motor). I paid around $800 including labor.”
“Great service. Communication was great. They came out super quick and they send you a picture of technician before they arrive. Robert, our Danco technician was very knowledgeable and respectful. He was quick to assess and diagnose the issues. Very great service. Highly recommend!!”
“Excellent service from beginning to end! I recently hired DANCO HVAC to install a new HVAC unit, and I could not be more impressed with the entire experience. From the initial consultation (Crystal) to the final cleanup, their team demonstrated outstanding professionalism, expertise, and dedication to quality work. The installation team (Ryker, Ethan, Jeff) showed up on time, ready to work, and got started right away. They treated my home with respect, answered all my questions, and made sure everything was set up for the best performance. It’s not often you see a crew pay so much attention to detail and leave everything looking cleaner and better than they found it. They didn’t just install the equipment and leave. They took the time to show me how the new system works, made sure everything was running smoothly, and left the area spotless. If you want an HVAC company that offers great service, clear communication, and a skilled team, I highly recommend DANCO. I’ll definitely be a customer for life. Five stars!”
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