Forrest Sims A/C & Heating

Forrest Sims A/C & Heating works out of Pflugerville, Texas, handling HVAC jobs for houses across the area. The outfit takes on air conditioning repairs when units quit cooling, full installations of new systems, and heating fixes that keep homes comfortable when temperatures drop. They also install and service geothermal setups that pull warmth from the ground to cut energy costs. Additional work covers tune-ups on both cooling and heating equipment plus ductless mini-splits and basic indoor air quality items like cleaners and humidifiers. Homeowners in this part of Texas deal with heavy summer loads on their equipment, and this crew steps in for those routine and emergency needs without extra layers.

Technicians handle new system installs and twice-yearly maintenance visits that keep older units running longer. Josh has shown up on short notice for repeat customers to sort out problems the homeowner could not fix, staying friendly while finishing the task and checking extra items along the way. In another case the crew arrived the day after the call, pulled a part from the truck to correct the issue on the spot, and charged a straightforward amount for the repair. They also manage heating repairs and air conditioning tune-ups that stop small faults from turning into full replacements, plus geothermal work that includes both putting in the system and keeping it maintained afterward so bills stay low.

Homeowners mention solid speed when crews reach the site the next day and clear communication about what the job requires along with fair prices when parts sit ready on the truck. Quality shows up in installs that hold up and maintenance that prevents repeat calls. A lower mark comes from one case where repairs happened at a rental without advance notice or quick follow-up paperwork. Those patterns of prompt arrivals and straightforward fixes sit next to the occasional slip on rental jobs, which shapes the final number. DIRT Score 3.6 from 16 reviews on Finds.

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“What an awesome Team! Everyone is prompt, professional, knowledgeable, and respectful. Installers take pride in their work and go above and beyond to provide the best service. We have used them for new system installs and bi-annual maintenance program and have nothing but an excellent experience each time.”

“Sims did unauthorized work at my rental house. They never called me to let me know that they were at my house or that they were doing repairs. When I called to find out what the deal was and to pay for the work they never sent me a receipt and never had the technician call me. Today I called again for a receipt but still haven't received one. This time I spoke with the office manager who was so rude it was unbelievable. It's been almost 2 weeks since they did unauthorized work on my house and still no one has called to explain what or why they did what they did. Maybe when they see this review they will at least have the decency to send me a receipt.”

“Today was my first time using Sims and they did good work. They were able to come out next day, communicated well, were able to fix the problem with a part on the truck, and the price was fair. Strongly recommended.”

“Josh came by this morning. He has serviced our system before, and he came by today for another issue I couldn't handle. As usual, he was prompt, friendly, informative, did more than what was expected, and is an all-around professional.”

“My wife and I just bought a house in Hillsboro with an 18year old system that was under size for the house. It is a good impression when the owner came out and not a sales rep. He is very knowledgeable, willing to work with his customers and hands down the best price around. Support small family owned business👍🏼”