Jacobs-Cathey / Perryman, Inc

Jacobs-Cathey / Perryman, Inc handles HVAC work for homes and businesses around Waco, Texas. They focus on keeping old systems running and handling routine maintenance along with repairs when units break down in the Texas heat. Long-time customers keep service contracts with them for twice-yearly visits that catch small issues before they turn into bigger problems. Their crews deal with heavy equipment like 25-year-old Carrier air conditioners that still need to deliver cooling in summer and heat when required. The company shows up for both residential properties and commercial spots such as restaurants that need reliable performance no matter the hour.

Their crews perform full system checks under maintenance agreements, fix minor faults on aging units, and provide service calls for restaurants where thorough attention keeps everything operating during busy periods. Technicians arrive knowledgeable about the equipment, work efficiently without dragging out jobs, and stay polite even on tight schedules. Homeowners mention the value of those regular visits that maintain older Carrier models through small repairs, while restaurant managers note fair pricing and the ability to count on them at any time of day. This approach suits Waco properties where summer loads push systems hard and quick response prevents downtime.

Customers often highlight the consistent arrival times, solid quality on repairs and checks, reasonable costs, and clear updates during visits. A few point out occasional delays with scheduling that cause inconvenience and questions around warranty coverage on parts. Overall the feedback shows reliable work from a crew that knows local HVAC demands and sticks to straightforward service without extras. DIRT Score 3.65 from 28 reviews on Finds.

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“Long time customer: Jacobs cathey Great service & always on time! Have service contract -so twice a year they check out my old (25years) Monster of a Carrier air conditioner from top to bottom have had to repair small problems sometimes. Keeping us COOL in Summer and Warm if we need it.”

“We’ve relied on Jacobs-Cathey Heating & Air Conditioning for years, and they’ve never let us down. Every technician they send is knowledgeable, courteous, and efficient. Truly dependable service.”

“Jacobs-Cathey does an amazing job servicing our restaurant. They are thorough, polite, and fairly priced. I can count on them no matter what time of day. Jana Kelly - General Manager of Sinclair Restaurant”

“I did not enjoy my experience doing business with this company. They do not honor appointment times and do not care if they inconvenience you.This is not a client-oriented business. Save your money, they don’t even cover their warranties. It’s a shame, I like to support local businesses.”

“A/C went out at 7:00pm on a Friday and was fixed by 9:00. The technician, Will, was very personable, professional and great at his craft. Thank you!”