Mike Graham Heating & Air Conditioning

Mike Graham Heating & Air Conditioning operates from Burkburnett in Wichita County, Texas. They have handled HVAC work since 1994 as a family-run and woman-owned shop. The crew stays local and serves Wichita Falls along with surrounding towns when cooling or heating systems break down in the Texas heat. Homeowners call them for repairs, new installs, and routine checks instead of dealing with separate crews. The team arrives with tools and parts to fix issues on the first visit without extra trips. They focus on straightforward HVAC service that holds up through long summers and cold snaps without forcing homeowners into repeat calls or added costs.

They handle full AC replacements, furnace work, and annual maintenance calls that keep systems running through the worst heat. Donnie walks through every room during estimates, checks outside units, and spells out the numbers so nothing surprises the customer. David and Justin handle complete HVAC installs, protect equipment from pets, work fast without cutting corners, and answer questions on the spot. Daniel arrives for tune-ups, inspects thoroughly, and points out what needs attention without pushing unnecessary add-ons, all while keeping the job site clean. These crews sort out broken units, new setups, and regular checks with the right parts on hand so the job finishes in one round.

Homeowners give them top marks because the repairs last, response times stay quick even on emergency calls, and every step gets explained in plain terms before any work starts. That steady record on quality, speed, and clear updates sets them apart from outfits that drag things out or leave loose ends. DIRT Score 5.0 from 368 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We had an outstanding experience with Mike Graham Heating and Air from start to finish! Donnie was incredibly thorough during our estimate. He carefully inspected our home room by room, checked everything outside, and took the time to explain every detail of the quote. He answered all of our questions without making us feel rushed, and we truly appreciated his honesty, knowledge, and attention to detail. We were also impressed with how quickly they were able to schedule and install our new air conditioning units. The installation team, Justin and David, were absolutely fantastic! They were professional, courteous, and respectful of our home throughout the entire installation. Before they left, they explained everything they had done, walked us through how to use the new thermostat, and made sure we were completely comfortable with the system. Their kindness, professionalism, and excellent customer service really stood out. We highly recommend Mike Graham Heating and Air to anyone looking for quality work, outstanding customer service, and a team that truly cares about doing the job right. Thank you, Donnie, Justin, David, and the entire Mike Graham Heating and Air team for making this such a positive experience!”

“David and Justin were a great team while installing a new AC unit for us. They were fast, efficient, and polite. We appreciate the overview of what we need to know with the new unit and that they took time to answer questions without us feeling rushed at all (I always have questions). We also appreciate the loaner portable unit—it was a life saver.”

“We had to have a complete HVAC system installed recently and Justin and David did a great job above and beyond. Because of our dogs they ensured the unit was protected from any exploring and such from the dogs and that was really nice. They worked in a professional manner and were able to get our inside and outside units up and running in a short period of time. I trust Mike Graham to do all of our plumbing (they replaced a toilet in February) and HVAC services.”

“Our annual AC maintenance check up was due, and Mike Graham was on it (thank goodness, because I can barely remember appts without putting them in my calendar). The technician, Daniel, came out to perform the check and he was super nice. Very informational, not overly pushy when offering services/extras that we don't necessarily need right now, and ensured that I stayed in the know while he was conducting the check on our unit. We have their membership where they come and check your HVAC unit twice a year for $12.50 a month; if you don't have that, you're missing out!”

“We had an AC unit not cooling below 77 degrees. Called my go-to HVAC folks and got a Technician sent same day. Cherish arrived and methodically started checking the system. She quickly identified the problem and had my home cooling in no time. Very impressive. I highly recommend this company and their team of highly qualified technicians for all your HVAC needs.”