Deep Creek Hvac Llc

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“Our heat went out on a weekend when it was 20 degrees below zero. I called every local HVAC company in the area, and because of the extreme cold, everyone was overwhelmed with no-heat emergencies. Most of the companies I contacted treated me like an inconvenience. Missy at Deep Creek Lake HVAC Solutions was completely different. Even though they were fully booked and unable to send a technician, she still took the time to help me try to source the part I needed so we could get heat back in our home. She went out of her way to help when she had no obligation to do so. That level of care and customer service is rare, especially in a stressful situation like ours. Deep Creek Lake HVAC Solutions restored my confidence in service-based businesses. I cannot recommend them enough.”

“We recently had Damon and his crew install a complete new hvac system in our home. Damon and Missy were a pleasure to work with. They communicated all our options up front and helped us decide which system would be best for us. The staff that arrived to assist were very professional and thorough, explaining every step throughout the process taking care to be respectful of our home. They surely made the process as easy as possible. We highly recommend them and the system works beautifully.”

“We had problems with our propane regulators freezing last week and they were always quick to respond to my calls and to come out to resolve the problem. Technicians came out the first time and fixed it but when they froze again several days later the owners came out personally. Missy and Damon are the best and I would recommend their company without hesitation!”

“Your team did an outstanding job today! They were professional, courteous, and communicated well with us. We are beyond happy with their service. Highly recommend DCL HVAC!!!”

“I had reached out shortly before New Years Eve when my furnace began having issues and would start and stop frequently. With the freezing cold temperatures we were experiencing, it was not an ideal situation. I spoke with Missy and Damon who were awesome about getting me squeezed in that day. John and Chuck showed up, diagnosed and fixed the issues and had everything back up running again in no time. This will be the only call I make in the future if I need service. Thanks again.”