Don'S A/C Service, Inc

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“Our 22 year old HVAC system crapped out just as the weather started warming up. We worked with Robert. He was very professional and explained things well throughout the process. The office staff was friendly and helpful too. They were able to schedule our installation quickly and their pricing was very reasonable. If you need your Heat and/or A/C replaced we highly recommend calling Don's. Thank you!”

“Justin called back the same day we called Don's AC to ask for someone to come out and estimate replacement details for the decrepit HVAC system installed in 1982 which finally gave up the ghost last week. He arrived the same day we called, showed us how and why the old system had failed, talked about repair options and rough cost estimates for those repairs and then promised to call back to provide an estimate for a new system. The estimate for a new system was provided as three options with pros and cons for each. We chose an option after emailing Donna to ask for model numbers of the new system components. Within minutes after receiving our email she provided the model numbers so we could look over the system specs in detail. The next day we told them we were ready anytime they were for them to come out and do the job. They responded quickly again and before the end of the same week Justin and crew arrived to do the install. Three hours of steady, focused work later the installation crew (Brian and Allan) had the old system removed and the new one installed. Their work was fast, efficient and neat. They hauled off the old system components. Justin then came back that same evening after normal work hours to inspect the installation, add a bit more freon, fixed a minor control wiring issue, configured the new system and ran it through its built-in tests. After all tests passed, he then patiently showed us how to use the system providing every pertinent bit of information imaginable and answered our questions. The system ran flawlessly during the night as temperature outside dropped to a low of 22ºF, giving both the heat pump and emergency heating elements a good workout. An excellent experience all around–especially in these strange times of overworked, short-staffed workforces in the middle of this strange pandemic. Thanks to everyone at Don's AC involved in this project (including Donna back at the office and anyone else we didn't actually meet or communicate with). Without slightest reservation, we highly recommend Don's AC.”

“I called them at 3 o’clock on Friday. They were out here around 4 o’clock to fix the AC. Brandon and another gentleman that was with him was really easy to get along with and you could tell that they knew what they were doing and very professional. I would for sure recommend them to anyone.”

“During one of the coldest times this winter, we had issues with our heating systems. We were fairly certain what the problem was, but knew it was beyond our capabilities to fix. We called first thing on Monday morning expecting a little longer response time considering the time of year. However we received a call less than 2 hours later saying they were on their way. Luckily it was just the thermostat and was quickly replaced and while he was here checked everything else. We had previous experience with Don's AC and knew they were someone we could trust to be fair and honest about what we needed. Thank you, Don's.”

“We had 2 A/C’s that were not working. Sebastian was our tech and he was great and extremely responsive. They let us know that our unit was still under warranty and had everything resolved timely. I have always had a great experience when working with Don’s AC. I especially appreciate that they text and let me know when their on the way, issues that arise, and report on what’s wrong/what they have to do. Definitely recommend!”