Dd3 Services Llc

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“Technician James Adams came out to see what was up with our new washer dryer combo and the loud buzz it was making. He was personable and very diligent about finding out what was making the vibration. My husband and I were very satisfied with his service and “fix!” We will definitely call his company again if the need should arise.”

“The service was timely. The technician seemed knowledgeable, and the repair was completed; however, after I paid the invoice, the technician advised that the initial payment wasn't accepted and asked that I pay it a second time, which I did. Moments later, it was clear that I had double-paid. The technician said he would have the office correct the overpayment, but it was never corrected. I tried three times to contact D3S to have my overpayment refunded, but did not receive a response. After I posted a review here expressing my frustration, D3S saw the review and promptly refunded my overpayment. Just be aware - YOU CANNOT SPEAK TO A REAL PERSON unless they call you! You can text; you can call and leave a message; or you can send a message via their website, but you must wait for them to contact you before you can communicate directly with a person. I reduced my rating to four stars because of the lack of response to my communications. That said, I would use D3S again if needed.”

“I received a damaged microwave I couldn’t return in time. I reached out to GE, and Victor from D3s came over to diagnose it. He quickly identified the issue and confirmed a replacement part was needed. He ordered the part and returned as soon as it arrived to complete the repair. Victor was incredibly kind, respectful, and professional, and his knowledge made the whole process smooth. My microwave is working perfectly now. I highly recommend Victor with D3s for any appliance repairs!”

“They have sent repairman out multiple times to fix Thermador wall ovens, the guy that they send just swaps parts out. Has no real clue from what I see as to what he is doing. Has damaged the custom cabinets by slamming the wall oven back into place, then wonders why the part he swapped isn't working. Has trash talked Bosch and Thermador appliances. Still waiting for the other oven part to arrive. He is now trying to fix the dishwasher. These appliances haven't even worked. Why they just want to swapp parts etc... my customer is not happy by any means. This has been going on for almost 2 months.”

“Had the best experience with Dustin here in Norman, Oklahoma! I missed our appointment for repair initially and he still showed up to my house ready to help. And showed up enthusiastic for the reschedule! Took the time to walk me through what was happening so I could understand too. You can tell he’s a good guy and an awesome employee. I appreciate y’all, and please keep employees like Dustin happy! He sets the standard on how customer service should be! Thank you for fixing my dryer! Y’all are the best!”