On The Spot HVAC
Insulation Contractor · Allen, TX
About
On The Spot HVAC runs insulation work along with air conditioning repair, furnace repair, duct cleaning, and full HVAC installations from their spot in Allen, Texas. Cody owns the family business and his crew serves homes and commercial spots across Allen and the Collin County area. The company lists itself as a licensed and insured air conditioning contractor that also handles insulation jobs, duct services, and system replacements. Their Google profile notes 24/7 emergency service, upfront pricing, and fast clean installs backed by warranty, with residential and commercial calls both welcome.
Homeowners bring them in when AC units stop cooling, condensation lines clog and drip water, or old furnaces and systems need full replacement after years of use. Reviews describe techs like Andre clearing drains, inspecting two units for summer prep, and giving maintenance tips that owners can handle themselves. Aaron often leads install crews that level pads, swap equipment, and tie new systems into existing heat while keeping floors and walls protected. Jeff walks through options on replacements to land the best price and warranty, Patrick handles quotes, and Johnny coordinates the final walkthroughs. Multiple calls mention seasonal tune ups that prevent breakdowns and keep systems running steady.
Calls get returned fast with techs arriving the same day or within hours for emergencies, even on weekends. Crews stay on schedule, explain costs before starting, and finish installs or repairs without dragging out the job. Service reaches Allen, Plano, and nearby towns like Frisco, McKinney, and Richardson. Reviewers note clear updates from the office through to the job site, fair charges that match quoted flyers, and techs who return for follow ups when parts delay or filters need swaps. The business keeps regular hours plus after hours support for sudden failures.
Plenty of five star feedback points to consistent on time arrivals, clean job sites, and techs who know their systems inside out. Aaron and Andre show up often in the notes for thorough diagnostics and straightforward fixes, while crews get credit for quiet efficient installs that leave little mess. Owners mention repeat visits for maintenance plans and replacements that hold up well after the first year.
Service Areas
DIRT Score Breakdown
1192 reviewsView on Google →
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What Customers Say
“If you looking for quality and quantity plus price for HVAC systems and services I definitely recommend you On the Spot company. I went through multiple offers for new HVAC system replacement On the Spot company was the best. Good price+warranty , Great communication, time management, friendly and super clean. Jeff he is amazing he explained everything and help me out to get the best deal thank you Jeff🙏🏻 Installment Team leader Aaron he is such a great guy He contacted me a head of time, then he showed up with his great team on time he walk me through details while his team covering the working area. they were so quiet I didn’t even feel there is somebody working at home, 4 house later I heard a vacuum cleaning around then Aaron said we done I was shocked 4 hours wow and he asked me to grab the phone to connect the thermostat to wi-fi 10 minutes all done. Great company great team, great deal + warranty. 🌟🌟🌟🌟🌟”
“I truly had a good experience with Andre Lemieux as my AC technician. I contacted On The Spot HVAC to do some preventive maintenance to my 2 ac units in prep for the hot summer. Also, I had notice water dropping from my aux condensation run off. Andre meticulously inspected the systems and provided recommendations on what needed attention. He also unclogged the primary ac drain in short order and cleaned residue left from the clean out. While I did not have him implement all the recommendations since some of them I could do myself, he truly impressed me with his knowledge and attention to detail. He also gave me some well appreciated tips on maintaining my system and was just overall personable. Thanks Andre and On The Spot for your help and professionalism.”
“This is the second time we have used OTS HVAC. Once was over the Memorial Day weekend. They called back within 20 minutes of my call to them. Andre was at our house 20 later. He was efficient and professional. He resolved our issue and got the A/C back up and running quickly. We asked them to come out a second time, as our house is for sale and wanted to make sure it would pass with the inspector. Andre came out again and was just as professional and efficient. I highly recommend On The Spot HVAC for their fair pricing and excellent customer service.”
“I highly recommend on the spot HVAC service. They installed a new HVAC system for me last year and it’s been amazing. I’m on the seasonal maintenance plan and Aaron,the technician who came to service the unit today, was prompt, courteous, efficient, and obviously an experienced professional. I’m glad I made that call to on the spot HVAC last year when my old system died! I highly recommend them and I’d give them 10 stars if I could!”
“My AC system completely crashed, and temps inside my house reached 93 degrees. I had recently received a flyer from On The Spot HVAC with great pricing, so I gave them a call. They were able to send someone out in the afternoon. Aaron checked my system, determined there was a rapid leak of coolant and gave me a few options. I decided system replacement was the best option, and yes, the pricing matched the flyer. Within two hours after talking with Aaron a full crew showed up at my house and got to work. They leveled the pad for the outside unit, removed old equipment, and integrated the new AC system into my existing gas heat. There were a couple snags that arose, and this was where the big difference became visible. When there were issues, they all worked as a team to resolve them. In my case, it was a minor wiring issue on the controller that was quickly resolved. I also had to try a couple times to get the app connected to the thermostat - but it's been flawless since installation was complete. Everyone on the install team supported each other and learned a bit. Huge kudos to Josh and Johnny (and their crew) for quickly restoring cool air to my home!”
“Patrick who came out and provided our original quote was wonderful. The whole team moved quickly but wasn’t pushy and they were extremely helpful in explaining everything. The team who installed our new unit lead by Aaron were quick and efficient. They were also kind and mindful and ensured they cleaned up their work. Overall a great experience!”
“If I could give this company 10 ⭐️ I would. I’ve used there services for about 8 years now and Cody the owner is all about customer service and takes great care of his customers. It’s a family owned business and his team are excellent at what they do. Big shout out to Aaron and his coworkers as they are very professional, courteous, honest and take pride in the work they do. I highly recommend this company and Aaron. We had a coil go out on us about a month ago and due to shipping issues from the manufacturer it took about a month for the part to get here but Aaron would come out every time I called as the Freon would get low and they kept us cool until the part came and then replaced it promptly and made sure it was working perfectly before he left. Don’t go to the big companies and pay the huge overpriced prices use the local family owned small business companies who treat you like family.”
“Had a great experience with Andre L from On the Spot HVAC. He was professional and quickly diagnosed the issue. He flushed out a clog in my AC drain line, explained everything clearly, and had the system working properly again in no time. Honest service, fair pricing, and a great young guy to work with. I highly recommend them and will definitely use them again.”
“Aaron S. Saved the day. Quick troubleshooting, diagnostic and repair as well as some very helpful tips to keep my system running efficiently. Plus, this was a last minute service call because the company I initially scheduled waited until 3pm to tell me they couldn't come today. Hands down this was an inexpensive, quick and personable experience and I will recommend this company to anyone, and remember them the next time I need them. Thanks again On The Spot!”
“If you want professional well trained techs working on your HVAC SYSTEM this is the company to contact. Usually available within 24 hours of when you make the appointment. They are on time , communication is excellent and service done right. Cheapest … no … BEST WORKMANSHIP … yes. You decide what’s most important.”
“I am so impressed with this company as a first time customer (lifelong customer now). Our AC unit went out late Friday evening and I scrambled to try to see if the company that installed our brand new units last year had after hours support or on call number, which they didn't. I looked up On The Spot HVAC and they had almost 5 stars so I called them up for some emergency support. The dispatcher was thorough and took all my information and sent this over to the tech. Andre came by not too much after the call and went immediately to work and had diagnosed the issue in less than 5 minutes. He had me back up and running in 10 minutes or so and we couldn't have been happier on a late Friday Texas night. Superstar tech! Highly Recommended!”
“Our tech Aaron was very knowledgeable and professional. Communicated well and did great troubleshooting our issue. So glad we found a reliable HVAC company with great service. I would highly recommend.”
“My compressor was starting to trip the ac circuit.They initial Tech did a no nonsense analysis and we determined it was time for a new system. The installing crew showed up Within 12 hours and had the replacement done in under 4 hours. Outstanding group of professionals.”
“Johnny and Joshua handled the new Lennox AC and coil install. They made a fantastic job. From the quote to the install on the spot. No wonder there company name is on the dot hvac. Very efficient and reliable.”
“Excellent customer service from Celeste the receptionist to Aaron S The service advisor who provided clear upfront communication explaining all cost to Johnny, the technical coordinator he did a great job going over the whole process after the installation.The installation Support team was great and extremely efficient. Thank you for the outstanding service!”
“First time using an AC service since buying my new home. A technician came by and serviced my unit and found to be a leak on the evaporator coil. They talked through my options, very professional. I agreed to the service and they came out next day. Crew was professional and quick, they where careful with my house and did good work. Johnny Led me through the process very clearly. Great person. In conclusion, great service just pricy but if you want no headaches, professional work, quick and easy id hire them”
“On the spot came out a year ago, they sold me a furnace and A/C. The install would be an 80 out of 100. I bought a service contract with them, the guy came out looked at my equipment that wasn’t their’s and tried to upsale me again. I had another company come out for a second opinion. Nothing needed at this time. But he stated my 16x25 filter box should have been a 20x25 box to match the furnace flow. When we looked at the outside A/C units there were caps not replaced from the Spot tech, which could allow the coolant to leak out., meaning they could charge me to add coolant or say I have a coil leak and need to replace the unit. I’m in the process of asking for half my contract price back, as they will not be touching my equipment again. I got a call back from the owner of the company. He made his points on the quality of his company’s work and I made mine. We are at a logger head. He will post some pictures to support his side. Fair enough he’s entitled to his opinion as am I. In fairness to him and his company, he refunded 1/2 of my maintenance agreement, and clarified some things that the tech had said that were incomplete statements.”
“Excellent service provided by Aaron and the team. Install of new A/C, Heater and thermostat was completed in a very reasonable amount of time! Aaron took the time to explain the process and how to operate the new system and thermostat. We give On The Spot HVAC an A+! Excellent customer service, easy scheduling process, timely install and cleanup! Great job!”
“Johnny’s team was incredibly professional! They were on time, worked efficiently and thoroughly, and kept everything clean inside my house and out. I highly recommend this team for HVAC installation.”
“Patrick gave me excellent overview of the HVAC options, provided pricing, answered all my questions and got me on the schedule for next day service to replace my HVAC systems. The crew arrived at 5 PM and completed everything at 7 PM. Aaron showed me what was installed in attic, made sure my Sensi thermostat was connected to the app, answered my questions and ensured me the room temps can be evaluated after house cools. Overall, I'm impressed and pleased with the employees and service I received!”
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